Personalization, Optimization & Mobile App Specialist
Current
Dec 2024 - Present
AeroLeads people directory · profile
Derek Mason Email & Phone Number
Personalization & Optimization @ Rogers | UX, SEO, Accessibility
at
Rogers Communications
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Personalization & Optimization @ Rogers | UX, SEO, Accessibility
Location
Uxbridge, Ontario, Canada
Company size
Who is Derek Mason? Overview
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Quick answer
Derek Mason is listed as Personalization & Optimization @ Rogers | UX, SEO, Accessibility at Rogers Communications, a company with 22143 employees, based in Uxbridge, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Derek Mason.
Derek Mason previously worked as Personalization, Optimization & Mobile app Specialist at Rogers Communications and Content Designer at Rogers Communications. Derek Mason holds Fundamentals Of Ux Writing from Seneca Polytechnic.
Company email context
Email format at Rogers Communications
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Rogers Communications
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Profile bio
About Derek Mason
As a Content Designer with Rogers Communications, I leverage my expertise in UX and SEO to craft content that resonates with our audience, elevating their digital journey. With over two years in the field, I've honed my skills in developing and refining digital assets like landing pages, error prompts, banners and microcopy across diverse platforms and products. This includes our Connected Home and Converged portfolios, internal knowledge tools and primary websites.I'm deeply committed to producing top-tier content that aligns with both user needs and stakeholder expectations. My responsibilities encompass the full content lifecycle: from ensuring brand and accessibility adherence, spearheading SEO research to navigating stakeholder approvals and legal considerations. I work closely with designers and various teams to bring our content vision to life. By utilizing a range of tools and metrics, I continuously assess content performance, pinpointing areas for enhancement and innovation. Ultimately, my mission is to drive impactful changes that inspire individuals to realize their best selves and offer optimal solutions.
Current workplace
Derek Mason's current company
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Rogers Communications
7 roles
Derek Mason work experience
A career timeline built from the work history available for this profile.
Content Designer
- Use UX principles to create accessible content for Rogers and Fido's Connected Home Buyflows and merchandising pages, working closely with designers and stakeholders.
- Develop a variety of digital elements using Contentful such as landing pages, error messages and banners, maintaining brand standards and accessibility.
- Oversee an end-to-end process for content delivery, including stakeholder approvals, legal reviews and French translations.
- Lead and present on cross-functional deliverables collaborating with UX Design, Developers, UX Research as well as Business Stakeholders.
- Utilize collaborative tools such as Jira, Figma, Abstract, Miro and Frame.io efficiently, bolstering teamwork and project management.
- Present UX Writing and Content Design standards as part of a Community of Practice.
Aug 2022 - Dec 2024
Customer Solutions Specialist/Co-Pilot
* Follow the Loyalty Best Practice Chat Flow to maintain high CSAT and Provide world-class customer service - ensure every customer interaction is a great one, it is my goal to ensure the customer leaves feeling like we have accomplished something* Provide White Glove Treatment to high-risk customers to ensure overall customer satisfaction - by having.
Aug 2019 - Aug 2022
Content Specialist
* Update the Self Serve and Digital Coach information in 1source - ensure we have the accurate information and screenshots in documents we use to convey information to customers* Revise How To emails for customer-facing information - evolve existing emails that are customer-facing to reduce callbacks and wait times, ensuring we are getting it right the.
Jun 2021 - Dec 2021
Customer Service Representative
May 2017 - Aug 2019
Horticulturist/Co-Owner
Dec 2012 - Jul 2019
Customer Service Advisor
Jan 2015 - Jan 2017
Team & coworkers
Colleagues at Rogers Communications
Other employees you can reach at rogers.com. View company contacts for 22143 employees →
MU
Maham Umair
Colleague at Rogers Communications
Brampton, Ontario, Canada, Canada
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DL
Delonny Landon
Colleague at Rogers Communications
Vaughan, Ontario, Canada, Canada
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LM
Lynne Martineau
Colleague at Rogers Communications
Cantley, Quebec, Canada, Canada
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TS
Travin Singh
Colleague at Rogers Communications
Mississauga, Ontario, Canada, Canada
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LM
Lynn Maclean
Colleague at Rogers Communications
Halifax, Nova Scotia, Canada, Canada
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ML
Monique Lambert
Colleague at Rogers Communications
Toronto, Ontario, Canada, Canada
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RG
Roger Gandhi Bsc,Mba, Pmp, Cert.Apm
Colleague at Rogers Communications
Toronto, Ontario, Canada, Canada
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GS
Gurpreet Singh
Colleague at Rogers Communications
Brampton, Ontario, Canada, Canada
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SA
Sakib Adnan
Colleague at Rogers Communications
North York, Ontario, Canada, Canada
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LL
Lawrence Lee
Colleague at Rogers Communications
Toronto, Ontario, Canada, Canada
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Maham Umair
Colleague at Rogers Communications
Brampton, Ontario, Canada, Canada
View →
DL
Delonny Landon
Colleague at Rogers Communications
Vaughan, Ontario, Canada, Canada
View →
LM
Lynne Martineau
Colleague at Rogers Communications
Cantley, Quebec, Canada, Canada
View →
TS
Travin Singh
Colleague at Rogers Communications
Mississauga, Ontario, Canada, Canada
View →
LM
Lynn Maclean
Colleague at Rogers Communications
Halifax, Nova Scotia, Canada, Canada
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ML
Monique Lambert
Colleague at Rogers Communications
Toronto, Ontario, Canada, Canada
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RG
Roger Gandhi Bsc,Mba, Pmp, Cert.Apm
Colleague at Rogers Communications
Toronto, Ontario, Canada, Canada
View →
GS
Gurpreet Singh
Colleague at Rogers Communications
Brampton, Ontario, Canada, Canada
View →
SA
Sakib Adnan
Colleague at Rogers Communications
North York, Ontario, Canada, Canada
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LL
Lawrence Lee
Colleague at Rogers Communications
Toronto, Ontario, Canada, Canada
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2 education records
Derek Mason education
Fundamentals Of Ux Writing
Horticulture Technician
FAQ
Frequently asked questions about Derek Mason
Quick answers generated from the profile data available on this page.
What company does Derek Mason work for?
Derek Mason works for Rogers Communications.
What is Derek Mason's role at Rogers Communications?
Derek Mason is listed as Personalization & Optimization @ Rogers | UX, SEO, Accessibility at Rogers Communications.
Where is Derek Mason based?
Derek Mason is based in Uxbridge, Ontario, Canada while working with Rogers Communications.
What companies has Derek Mason worked for?
Derek Mason has worked for Rogers Communications, Farm Boy Inc., Mason House Gardens, and Concentrix.
Who are Derek Mason's colleagues at Rogers Communications?
Derek Mason's colleagues at Rogers Communications include Maham Umair, Delonny Landon, Lynne Martineau, Travin Singh, and Lynn Maclean.
How can I contact Derek Mason?
You can use AeroLeads to view verified contact signals for Derek Mason at Rogers Communications, including work email, phone, and LinkedIn data when available.
What schools did Derek Mason attend?
Derek Mason holds Fundamentals Of Ux Writing from Seneca Polytechnic.
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