Provides support for and manages scheduling and calendaring for 4+ executives. Files time sheets and expense reports appropriately. Manages travel (hotels, flights, car bookings, etc.). Works cohesively with numerous people across time zones. Adapts communication styles to assist customers. Assists with misc. administrative functions--such as project coordination for Pride@BCG--creates marketing content and visual assets, and plans/coordinates ad hoc events.Serves as EA/AA cohort lead for… Show more Provides support for and manages scheduling and calendaring for 4+ executives. Files time sheets and expense reports appropriately. Manages travel (hotels, flights, car bookings, etc.). Works cohesively with numerous people across time zones. Adapts communication styles to assist customers. Assists with misc. administrative functions--such as project coordination for Pride@BCG--creates marketing content and visual assets, and plans/coordinates ad hoc events.Serves as EA/AA cohort lead for the Pride@BCG network. Show less

Facilitated training 7+ employees to ensure success in a fast paced, customer centered environment. Created and implemented a guide to train new hires. Maintained inventory and ordered necessary supplies. Ensure bakery and kitchen departments maintain food-health and safety requirements, upholding USDA sanitation standards. Monitor food preparation while communicating with kitchen and bakery staff to uphold health and safety standards. Work efficiently in a fast-paced environment, accommodating… Show more Facilitated training 7+ employees to ensure success in a fast paced, customer centered environment. Created and implemented a guide to train new hires. Maintained inventory and ordered necessary supplies. Ensure bakery and kitchen departments maintain food-health and safety requirements, upholding USDA sanitation standards. Monitor food preparation while communicating with kitchen and bakery staff to uphold health and safety standards. Work efficiently in a fast-paced environment, accommodating co-workers and customers alike. Show less

Maintained inventory for the store. Fulfilled several customer orders over the phone and online per week. Established reward system for employees to encourage sales and set monthly customer satisfaction and sale goals for the team to meet. Built customer service skills, driving sales through up-selling based off customers’ past purchases and personalized product guidance. Worked cohesively and efficiently with guests and associates.