• Continued Quality Engineer support for sustaining manufacturing for Capital Equipment product lines• Supervised team of Quality Associates in managing nonconforming materials/dispositions, and data metrics• Supervised Quality Engineers in generation of monthly Quality Product Performance Scorecards and analysis• Presented said Product Performance Scorecards to Quality Director on monthly basis• Mentored Quality Engineers and Manufacturing Engineers in processing Non-Conformance Reports (NCEPs)• Supported transfer activities of CE manufacturing from BSC San Jose to BSC Arden Hills (MN site)• Quality reviewer/approver of cross-site electronic Change Notifications

• Quality Engineer for sustaining manufacturing for 13 Capital Equipment product lines • Lead Product Inquiry Report (PIR) Coordinator for BSC Bay Area• Qualified as Lead Auditor (ISO 13485:2016) through OrielStat in May 2018• Spearheaded cross-functional team in assessing/resolving mislabeled Interventional Cardiology accessories• Team Leader for Value Improvement Project: prevented scrapping costs of $632,658 inventory ofvendor-supplied cables with approved rationale of acceptable-for-use.• Proficient with Non-Conformance Reports (NCEPs) and CAPA processes• Spearheaded RDC Socket project: cross-departmental investigation and resolve supplier-related FPY issue• Spearheaded Line Clearance improvements for CE Manufacturing, resulting in Zero Finished Goods product mix-ups since start of 2018• Primary coordinator with BSC Japan regarding handling of nonconforming CE products• Bay Area Lead for Electrostatic Discharge (ESD) procedures, training, and compliance• Cross-functional teamwork with other departments (eg. Medical Safety, Supplier Engineering, Regulatory)• Provides support for both corporate internal and external audits (eg. FDA, DEKRA, TUV)• Performs metrics trending for Quality Incidents, PIRs, & Manufacturing-related complaints• Senior Leader for Emergency Response Team (ERT) and First Responder to coworkers’ medical emergencies• Senior member of Veterans Employee Resource Group • Recognitions: Quality Excellence Award (Q1, 2017)CAPA Outstanding Leadership: Bronze Achievement Awards (2017, 2018, 2019)BSC Volunteer Recognition Awards nominee (2018 and 2019)Site Value Improvement Project Award (Q4 2020)

• Streamlined procedures for Capital Equipment Complaint Investigations Site (CE CIS) department.• Trained, mentored, and managed additional CE CIS resources.• Performed approvals of investigation reports conducted by CIS technicians. • Primary liaison with CE CIS counterpart in BSC Japan office.• Continue to support both corporate internal and external audits (eg. FDA, DEKRA).• Responsible for generating and direct reporting of corporate data metrics to Quality Senior Leadership Team.• Proficient with Non-Conformance Event & Prevention (NCEP) process.• Proficient with Product Inquiry Reports (PIR) and CAPA processes.• Quality Engineering representative for Electrophysiology Core Team.• Continuous improvement of CE products and handling processes.• Site Lead on Electrostatic Discharge (ESD) procedures, training, and compliance.• Key member in development of CE Field Functional Tests for Field Service personnel.• Cross-functional teamwork with other departments (eg. Manufacturing, Supplier Engineering, Regulatory)• Senior Leader of Emergency Response Team (ERT)

Performing Gateway risk assessments and Similar Complaint Trendings of all Capital Equipment (CE) products, including Rotational Atherectomy and Ultrasound Imaging systems, for the Complaint Investigations Services (CIS) department; generating failure analysis metric reports for Quality Engineers/Managers/Directors & Non-Conformance Event Process (NCEP) board; data collection/extraction; and closing complaint investigation records for non-returning CE products. Also deeply involved in interactions with various departments to streamline and improve complaint process management. Side corporate activities include responding to all emergency dispatch calls concerning fellow employees in medical distress. Requirements as an Emergency Response Team member are the following: CPR, O2 administration, Automatic External Defibrillator handling, HAZMAT, Search & Rescue operations, open-wound treatment, patient extrication, triage, & Incident Command System. Further leadership responsibilities pertains to designations as Events Team Captain and Mentor for ERT Swing Shift members.

Processed Electronic Change Orders (ECO) for Regulatory/QA department. Responsibilities included: maintaining quality assurance records within database; managing product revisions for distribution; notifying principal parties of updates; performing quality checks of medical hand-pieces; and creating business emergency process flow-charts. Software programs used: FileMaker, AutoCad, Adobe Acrobat, Fourth Shift, and Microsoft Visio.

Responsible for operational duties in Corporate Real Estate department. Duties included: invoice management, construction drawing updates, database maintenance, quality assurance of store transmittals, distribution of user accounts to principle parties, and media upkeep on web server. Proficient software skills in Siterra Online, Lotus Notes, and Microsoft Excel.