Derek Kuntz Email & Phone Number

St. Louis, Mo, Us

Oversee business tools and software solutions for companies that ship parcel packages.• Test & evaluate new package tracking application using RESTful API principles on top of Node/Express• Road mapped data inputs, field mapping, and data integration for product automation• Advise remote & state side developers on software architecture and business purpose• Converted prospects into customers by demonstrating the continuous value of our software• Established industry partnerships and became the SME amongst customers, vendors, and stakeholders• Oversee and assist with development using: SQL, Ruby on Rails, Python, and NodeJS (Javascript)• Expert at using team collaboration tools to express clarity and achieve better communication. Preferred platforms include Coda, Loom, Slack, and Skype

• Executed technical strategies with larger customers (over $1M) to achieve a competitive advantage. • Coordinated & developed improved shipping automation. • Engaged Senior AE’s with technical knowledge. Reported operation summary to key stakeholders.• Achieved multi-site software integrations ahead of schedule by using project management methods.• Delivered software & hardware upgrades on-time for customers with multiple locations.• Achieved version control > 90% on all software & hardware placements.• Team lead representing the strategic partnership between FedEx & Webgility.• Exceeded expectations on multiple performance reviews.

• Managed a large territory with a radius of approx 130 miles. • Developed software integrations to increase efficiencies. • Produced action plans with business owners. • Trained customers on multiple software products.• Delivered error-free software integration between FedEx & customer’s back-end using ODBC or API’s.• Recognized by upper management for my knowledge of business & IT consulting skills.• Achieved 100% version control on all proprietary hardware in my territory• Nominated multiple times for FedEx purple promise awards for customer satisfaction.

• Fielded incoming code requests while diagnosing and quoting programming costs. • Involved with troubleshooting software errors and implementing new code.• Achieved customer recognition for developing database applications.• Delivered on-time performance for new features in the apartment rental Web App.• Recognized by customers for my ability to translate complex coding requests into layman’s terms.

• Constantly met with department heads to uncover problems. • Developed new applications for improved operations and increased efficiencies.• Converted over 100 paper-based legacy reports into computer-based reports, saving reams of waste.• Developed a scheduling program for the dispatch department, saving manual entries and improving response time.