Derek Lang Email & Phone Number

Kansas City, Missouri Area

• Supervised a team of 12 employees.• Plan and direct staffing, training, and performance evaluations to develop, control sales andservice programs.• Maintain, integrate and advance the company's proprietary software that is used to manage all daily operations.• Assist with compliance, mass balance accounting and reporting of all raw material for recycling.• Developed and managed companies site along with organic site placement with google search placement.• Providing IT Advisory recommendations to the CEO.• Daily responsibilities include managing day-to-day IT operations, planning, researching, and executing IT projects, monitoring maintenance on the physical and virtual server environment and administering Microsoft Active Directory servers.• Setting up and managing Microsoft Windows servers, workstations and linux servers.• Installing and configuring managed and unmanaged switches.• Configuring routers and setting up firewalls when needed.• Setting up and maintaining local virtualization environments either using vSphere or Virtualbox depending on the specific requirements for the application(s) needed. Most other applications are placed within the cloud or remote location.

North Kansas City, Mo

• Designed, developed and implemented new private label brands for our sales channels.• Direct, coordinate and review activities in sales, accounting, record-keeping, receiving and shipping for all IT related operations.• Developed an internal web based application handling multi-channel inventory listing, inventory management, order management and shipping solution for the company.• Internal application developed with PHP, MYSQL, VisualBasic.NET and utilizing 3rd party APIs.• Highly experienced with eCommerce sales channels Walmart, Amazon, Facebook, Mercari, eBay Marketplaces including our company eCommerce site (goodworlddeals.com) developed with WooCommerce in PHP.• Setup and managed G-Suite for all company emails, calendar usage, google drive, sheets and docs.• Setup and managed MS Office 365 for specific users.• Develop department budget and manage department expenditures and preparing reports to present to CEO and accounting.• Manages staff; provides guidance, evaluates performance and provides training.• Manages vendor relationships; evaluates performance, provides feedback and resolves conflicts• Staying up to date with current technology advantages and implementing in a timely manner.• Responsible for implementing and managing critical business technology solutions including the underlying infrastructure they run on (e.g. servers, phones, etc.)• Providing customer service and resolving escalated issues.• Worked with multiple ad companies to run paid marketing campaigns on Google PPC, Google Shopping, eBay, Amazon, Instagram and Facebook.• Finding and negotiating product purchases for used, new and refurbished products outside of our private label brands.• Identify new ways to drive traffic and increase conversion on all eCommerce sales channels.• Apply logical and creative thinking to solve complex business problems