Derek Langner Email & Phone Number

United States

● Led the implementation team through COVID restrictions as travel halted. Redirected/coordinated the entire team as we delivered all implementation services and go lives remotely. Delivered all services on-time through COVID discovery, and lockdown, as well as managed staff vaccination requirements for travel availability as critical services reopened. ● Manage 21 direct reports in a tiered structure of lead positions, educators, and project managers to deliver commercial commitments for add-on services, upgrades, and new implementations of SafeTrace Tx, and BloodTrack customers.● Increased the size of the commercial delivery team by nine FTE’s in my first year. Continued to recruit, hire and groom staff to deliver commercial services quickly, while maintaining revenue to meet AOP.● Revitalized team energy, culture, and synergy by mentoring, training, and supporting each team member individually.● Direct all personnel, including training, corporate compliance, and operational compliance.● Improve operational efficiencies, and overall customer offerings by establishing strong relationships with cross-functional teams (sales, customer support, marketing, and technical services). ● Improved project manager forecasting and project budget compliance through education, demonstrating dependencies of our activities, and individual coaching as required.● Continually mentor the project management team to optimize, improve, and build confidence through strong, and effective customer communication.

Braintree, Massachusetts

● Refined and redeployed the BloodTrack team education delivery process to ensure standardization and reproducibility.● Manage the BloodTrack implementation team to deliver required revenue. ● Direct all personnel, including training, corporate compliance, and operational compliance.● Assessed and improved operational efficiencies through observation, education, and implementation policy revision.● Continued managing multiple implementation projects while managing the day-to-day operations of the BloodTrack Implementation team.● Improved project manager compliance by addressing internal processes to ensure projects stay within implementation budget allocations.● Strengthened the relationship between the sales team and the BloodTrack implementation team through improved communication and education.● Coached Project Managers to see challenges as opportunities to grow, improve our processes, and our overall efficiency.● Skilled at managing resources to their highest potential.● Continually involved in process improvement.

● Successfully implemented numerous SafeTrace Tx, and Impact Online Implementation Service Plans, and upgrades.● Developed lasting relationships with clients that continually request my project management of their projects. ● Demonstrated knowledge of HL7 interfaces and integration with numerous Laboratory Information Systems.● Managed implementation project plans and timelines to keep projects on schedule, within scope, and on budget.● Managed numerous customer issues, while preserving the customer relationship, and building confidence in the Haemonetics brand, and product line.● Managed customer implementation teams to maximize their workflows within SafeTrace Tx and improve their operational efficiencies.

Columbiana, Alabama, United States

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Montgomery, Alabama

● Helped design and implement a comprehensive blood management plan aimed at reducing costs to the institution, and improving patient outcomes.● Developed training materials, Standard Operating Procedures, and successfully managed the first deployment of a new software product.● Completed methodological evaluation of gel vs. solid phase and implemented gel automation in the Jackson Hospital laboratory. ● Direct all personnel, including training, and compliance issues.● Coordinate all processes, the departmental quality plan, and compliance issues for a CAP accredited Blood Bank.● Worked directly with McKesson, Haemonetics, and Jackson Hospital personnel in the implementation of the new SafeTrace Tx computer system. Implemented workflow, quality, and process changes necessary to accommodate the new computer system.● Continually involved in process improvement and staff training.● Solely responsible for the maintenance, and upgrade of the SafeTrace Tx Blood Bank computer system for the past 6 years.● Serving on the core team for the development and evolution of the Jackson Hospital blood management program, including the Jackson Hospital anemia clinic.

Birmingham, Al

I was a Blood Bank Medical Technologist. In addition I coordinated the education of all new employees, Blood Bank residents, Medical Technology students, and Medical School students.Further, I worked with the Blood Bank Computer system performing monthly audits, and system validation.

Bainbridge, Ga

I was a generalist in the laboratory. I worked in Microbiology, Chemistry, Blood bank, Urinalysis, Coagulation, Hematology, and performed phlebotomy.

Master'S Degree, Business Administration

Bachelor'S Degree, Medical Technology