Derek Leo Email & Phone Number

Salem, Nh, Us

As a travel nurse recruiter I am responsible for the placement of energetic, experienced RN's and LPN's for contracted assignments with facilities and clients throughout the country including Hawaii and Alaska. I provide opportunities for all hospital specialties, home health, and skilled nursing facilities. It is my responsibility to my nurse's and our clients to facilitate a professional relationship to achieve both parties objective's.

As a front line processor in a virtual based environment my daily tasks included; Healthcare provider contract interpretation and reimbursement, understand and correctly apply member benefits to submitted claim, and efficiently manage all pending workflow. My ability to learn quickly and achieve desired results led to training in multiple segments of business including Medicare and Medicaid. I also was responsible for the handling of dedicated accounts. Having knowledge of such a wide range of business, coupled with my problem solving and analytical skills led to my promotion to a team of processors that would only handle complex adjustments. I took on leadership roles and quickly became a valuable resource to colleagues both on-site as well as in remote locations. Highlights:Recipient of a Claims Excellence award and bonusVolunteered with Special Olympics and Cigna 5K road raceUp-trained in Medicare, Medicaid, adjustments, and dedicated accounts

Manchester, Nh

Carried out multiple office and sales tasks daily (e.g., customer service, data and sales order entry, filing, invoice management and billing) as a sales representative in a team-based business environment. Always promoted a team first approach within my department with a focus on professionalism, quality and performance to meet specific monthly goals and metrics. Quickly became a reliable representative known for “can-do” attitude, flexibility and high-quality work within the store. Highlights:Excellent communication with customers and vendors. Communicated with multiple departments via Microsoft Outlook to maintain sufficient stock levels as well as assuring the distribution of incoming and outbound sales orders. Established strong relationships to gain support and effectively achieve results. Entrusted to maintain store operations in the supervisor's absence. Provided timely, courteous and knowledgeable response to information requests by employees; screened and transferred callsEarned excellent marks on performance reviews, with excellence in areas including achieving multiple sales goals, accuracy and quality; and commitment to providing unsurpassed service.

While at Harvey Building Products for over six years I carried many varied responsibilities that included but not limited to customer service and support, shipping and receiving of goods, assisting office personnel with inventory and sales, logistics for the northeast regions deliveries using Roadnet software. Oversee specific departments (e.g. roofing, windows, vinyl siding, etc.) to ensure all deadlines and goals are met in an efficient and cost-effective manner. I was pursuing and being trained for an Inside Sales position within the company before the economic downturn in the housing market led me to seek opportunity elsewhere.

Associate'S Degree, Communication And Media Studies

Communications and Public Relations

Education record