Derek Lim Email & Phone Number

34-38 Wedgewood Rd, Hallam VIC 3803

• Led a team of 8 individuals, providing instruction and guidance to enhance their workplace efficiency.
• Collaborated with upper management to address and resolve team queries, facilitating the integration of new systems and streamlining processes.
• Maintained regular communication with fellow supervisors and forklift drivers to ensure seamless and efficient operations in our section, optimizing time utilization.

20 Corporate Dr, Heatherton VIC 3202

• In a busy café, I honed skills in managing and overseeing multiple sections, ensuring efficient workflow and rapid issue resolution, preserving customer satisfaction.
• Collaborated effectively with a diverse team to meet daily service goals and maintain a harmonious work environment.
• Resolved customer concerns promptly and professionally, ensuring a positive experience and maintaining high satisfaction levels

Victoria, Australia

• Upheld the company's impeccable image, consistently garnering positive feedback and positioning our catering service as a top choice for wedding events.
• Ensured a positive and welcoming atmosphere for guests while efficiently managing multiple tables, handling beverage refills, and serving food at Silk's catering during various wedding events.
• Adapted to challenging working conditions, such as loud music, by maintaining clear and concise communication with my partner, ensuring seamless coordination and exceptional service delivery.