Derek Lowery Email & Phone Number

Lafayette, Indiana, United States

 Meet with clients, include ConAgra, Coca-Cola, and Wabash National Corporation, to assess current processesand priorities, address any issues, questions or concerns, and set future goals and resolutions Present reports, metrics and original correspondence to clients and client partners to ensure synergy and teamworkamong all affected parties related to.

 Assisted customers with any questions or problems regarding their accounts for Verizon and Century Link Managed, trained, and supported teams of over 40 people Scored highly on courtesy, accuracy, and professionalism metrics during customer service calls regularly Utilized Excel to process and track metrics of both new hires and established employees.