Derek Lum Email & Phone Number

Costa Mesa, California, United States

•Oversee $569M in transportation expenses for 30 clients, focusing on vendor expense reduction and enhancing operational efficiency through data-driven analytics.•Strategically led initiatives such as improving project billing speed and implementing automation tactics to elevate the revenue-to-expense ratio from -2% to 15%, fostering the addition of new team members while simultaneously upholding profitability standards.•Develop cost reduction strategies by meticulously analyzing client data and vendor contracts, implementing initiatives such as behavioral adjustments and contract renegotiations, resulting in over $150M in cumulative year-over-year annual cost savings.•Leverage advanced Microsoft Excel skills to translate complex data into easily understandable visualizations that comprehensively represent the client’s business.•Supervise and mentor two direct reports, guiding them to enhance their Excel proficiency, providing coaching in client-facing document formatting, and collaboratively ideating new savings categories, achieving a 20% reduction in document processing time and a 30% increase in analysis precision.

Costa Mesa, California, United States

•Cultivated cooperative relationships across departments, ensuring smooth communication, promoting cross-functional teamwork, and actively contributing to the attainment of project milestones and the identification of opportunities for savings, while consistently delivering high-quality work products to clients.•Implemented strategic client retention initiatives, resulting in a 75% reduction in client credit risk through improved communication and analytical accuracy, while concurrently increasing client retention by 25% through innovative approaches to identifying and implementing additional tailored made savings opportunities.•Revamp outdated Excel automation templates, increasing accuracy by 8%, streamlining efficiency by 2 days, and broadening the scope to include three additional savings categories, thereby enhancing overall analysis impact.

99 Cents Only Stores, Commerce, Ca

• Co-managed a team of 25 to optimize a fleet of 300 company drivers to meet all customer outbound and inbound needs resulting in over 95% on time service.• Identified inconsistencies in historical routing data to renegotiate fixed & variable pricing models that led to an overall 10% increase in revenue.• Collaborated with cross functional departments to strategize the improvement of SOP’s and streamline work management that decreased data organization labor hours by 40%.• Built an asset utilization report to identify trailer use inefficiencies and designed a solution to increase productivity by 30% while saving 5% on variable cost.• Created an SQL query to analyze and improve driver pay rates that resulted in a 10% increase in driver utilization and a 20% savings on driver pay.• Developed an automation tool for invoice auditing to ensure all variable metrics were billed appropriately and accurately.• Utilized weekly KPI reports to evaluate financial inefficiencies and identify opportunities to mitigate outsourcing while increasing driver utilization.• Generated a monthly driver performance report to analyze safety metrics and implement sustainable on-road practices to reduce the percentage of accidents per million miles.

Newgistics, Commerce, Ca

• Onboarded additional drivers to improve the daily utilization of tractors and increased monthly revenue by 5%.• Maintained a consistent 30% monthly profit margin by minimizing monthly account expenses and ensuring drivers have a safety focused mindset to reduce high cost accidents.• Conducted monthly budget vs. actual analyses to visualize the strong and weak points within the business.

Macy'S, City Of Industry, Ca

• Maintained a weekly 98% on time service record with a team of 25 drivers by evaluating performance and efficiently scheduling daily & weekly routes.• Prepared and updated employees' daily work schedules and resolved delivery problems by maintaining a high level of communication with the customer and the drivers.

Pasadena, Ca

• Provided biweekly financial reports to the CEO to keep track of production and devise strategies to maximize company profit and time.• Improved quality of business proposals to maximize profit by analyzing historical bids and identifying areas of improvement.

Riverside, Ca

• Provided immediate and personalized attention to enhance each customer’s dining experience by staying attentive and observant in a fast-paced environment• Communicated with colleagues to effectively accommodate dine in customers as well as phone in orders during rush hours• Performed routine maintenance to ensure the highest level of cleanliness and safety