Derek Malpass Email & Phone Number

Memphis, Tn, Us

Richmond, Virginia, United States

Richmond, Virginia, United States

Construction coordinator for Comcast

Richmond, Virginia, United States

Richmond, Virginia, United States

Responsible for conducting field inspections for aerial and underground fiber construction, along with the timely reporting and tracking of potential problems, violations and other concerns to appropriate supervisors using advanced reporting technologies.

Memphis Metropolitan Area

Responsible for overseeing and monitoring the activities of Construction Technicians and/or contractors to ensure new construction, repair, and system maintenance activities are completed in accordance with established standards. Administers some aspects of construction activities, including materials, labor, and resource allocation planning. Acts as lead in teams and projects. Has developed knowledge and skills in own discipline.

Memphis Metropolitan Area

Newport News, Va

Installs, troubleshoots, and disconnects a full range of business-class products for commercial grade customers, including data, telephony and video products. Works closely with various boundary partners and customer-provided vendors to install and repair high-level products including centralized bulk HD video, fiber-fed mini node HD video, premium channel insertion video, IP Centrex phone systems and components, SIP/PRI/IAD telephony services, and hospitality wireless internet systems; including wireless coverage mapping as well as identifying, mitigating and clearing wireless and RF interference. Extensive experience in RF delivery, troubleshooting, and repair on 1GHz hybrid fiber-coax systems. Educates customers regarding their existing services and informs them about other relevant products. Aids in professional development of junior level employees by providing guidance, training, and technical assistance. Applies advanced skills to resolve complex problems both independently and cooperatively with multiple boundary partners. Proficient in Microsoft Office Suite, ICOMS billing and customer database, Optix Business Management software, GNIS MyWorld HFC Plant Network Mapping software, Viavi PathTrak HFC Monitoring System, EdgeHealth DOCSIS device monitoring system.Extensive experience with Cisco 2400 SIP/IAD 10/100 routers, Cisco Catalyst C3560 and C2960 POE switches, Cisco 300 and 500 series POE switches, Cisco SPA series VoIP telephones, PolyCom SoundStation and VVS series VoIP telephones, EdgeWater Networks EdgeMarc 4550, 4600, 4700, 4750, 7301, and 7400 series devices.

Newport News, Va

Duties included: installing, disconnecting, and troubleshooting video, high-speed Internet and telephony services for residential customers delivered over RF utilizing hybrid fiber-coax. Educated customers regarding their existing services and informed them about other relevant products. Applied advanced skills to resolve complex problems independently and with co-workers.