Derek Marucci

Derek Marucci Email and Phone Number

Client Specialist III @ allsynx
Garland, TX, US
Derek Marucci's Location
Garland, Texas, United States, United States
Derek Marucci's Contact Details

Derek Marucci personal email

n/a

Derek Marucci phone numbers

About Derek Marucci

Results-driven professional with a Master’s in Civil Engineering and over 5 years of experience in quality control, project management, and customer service. Proven ability to analyze complex data, drive process improvements, and collaborate with cross-functional teams. Seeking to leverage expertise in analysis and customer service to enhance product offerings and customer satisfaction.

Derek Marucci's Current Company Details
allsynx

Allsynx

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Client Specialist III
Garland, TX, US
Website:
allsynx.com
Employees:
57
Derek Marucci Work Experience Details
  • Allsynx
    Client Specialist Iii
    Allsynx
    Garland, Tx, Us
  • Allsynx
    Senior Quality Control Analyst
    Allsynx Dec 2023 - Present
    Richardson, Texas, United States
    • Analyze the setup of over 200 electronic data export files each year and investigate discrepancies.• Perform express implementation of new groups for clients in company system.• Coordinate directly with clients on new group configurations and benefit plan designs.• Configure electronic file exports to carriers and train new employees on export software.• Analyze custom reporting tool discrepancies and provide additional tool functionality.• Provide functional testing of new data implementation and auditing tools.
  • Allsynx
    Quality Control Analyst
    Allsynx Sep 2021 - Nov 2023
    Richardson, Texas, United States
    • Analyze client data for compliance with system and benefit requirements.• Perform audits on system data to locate disparities and create custom reports to communicate findings.• Analyze plan sheets, benefit plan designs and system processes to conduct annual re-enrollments of benefit election data for over sixty client groups.• Configure and implement client data into company system using knowledge of benefit plans and system functionality to support account representatives and implementation specialists.
  • Rescue Restoration
    Project Manager
    Rescue Restoration Apr 2021 - Aug 2021
    Dallas-Fort Worth Metroplex
    • Developed detailed project scopes and estimates for restoration projects, managing budgets and coordinating subcontractors to ensure successful project execution.• Led client communications and resolved project-related issues, enhancing customer satisfaction and project delivery timelines.
  • Milestone
    Heating Air Conditioning Technician
    Milestone Jan 2021 - Apr 2021
    Dallas-Fort Worth Metroplex
    • Performed routine maintenance on residential heating and air conditioning systems.• Evaluated system performance and provided performance improvement suggestions to homeowners.
  • Texas Star Hmes
    Customer Service Manager
    Texas Star Hmes Sep 2019 - Aug 2020
    Dallas, Tx
    • Trained customers on software for order management and inventory control, significantly reducing customer complaints through process improvements.• Resolved issues and special requests related to customer orders, invoices, and patient inventories, ensuring timely and accurate service.• Analyzed customer feedback to identify opportunities for service enhancements, contributing to a 50% reduction in complaints.• Managed and scheduled equipment deliveries, pickups, and repair requests, optimizing logistics and improving customer satisfaction.• Performed inventory audits and tracked down missing equipment, enhancing operational efficiency and reducing losses.
  • Thompson Pipe Group
    Technical Resource Engineer
    Thompson Pipe Group Apr 2019 - Aug 2019
    Dallas/Fort Worth Area
    • Conducted technical presentations to educate clients on product features and applications, enhancing customer understanding and product adoption.• Collaborated with engineers and contractors to advise on project specifications, ensuring alignment with project requirements and industry standards.• Provided technical support to sales staff by updating and producing technical publications, ensuring accuracy in sales presentations and materials.
  • L.A. Fuess Partners
    Engineer In Training
    L.A. Fuess Partners Jul 2015 - Apr 2019
    Dallas/Fort Worth Area
    • Designed concrete floor and roof structures utilizing a mix of conventional and post-tensioned systems, contributing to the successful completion of multi-story facility projects.• Conducted gravity and lateral load analyses using advanced engineering software, ensuring structural integrity and compliance with industry standards.• Developed comprehensive 3D building models and detailed 2D structural components, enhancing project visualization and communication with stakeholders.• Collaborated with contractors and architects to troubleshoot and design solutions for construction challenges, improving project efficiency and outcomes.
  • University Of Cincinnati
    Graduate Assistant
    University Of Cincinnati Aug 2012 - May 2015
    Cincinnati, Oh
    Teaching Assistant for Reinforced Concrete Design.Teaching Assistant for Construction Equipment.
  • Lawson - Fisher Associates
    Civil Engineering Intern
    Lawson - Fisher Associates May 2011 - Aug 2011
    Collected and imported data from flow meters measuring flow in city sewers.Worked with transportation engineers to check project quantities for construction materials.Reviewed project plan sheets labeling inlets, culverts, catch basins and other sewer structures.Worked with GIS software to update mapped features for clientele.Attended bi-weekly engineering intern meetings.
  • Lawson - Fisher Associates
    Civil Engineering Intern
    Lawson - Fisher Associates May 2010 - Aug 2010
    Worked with land surveyor to survey project sites using total stations and data collectors.Worked with transportation engineers to check project quantities for construction materials.Used software to assist transportation engineers with project cost analysis.Performed river reconnaissance to locate items of interest with GPS.Attended bi-weekly engineering intern meetings.

Derek Marucci Skills

Microsoft Office Civil Engineering Concrete Structural Analysis Reinforced Concrete Steel Design Foundation Design Structural Engineering Engineering

Derek Marucci Education Details

Frequently Asked Questions about Derek Marucci

What company does Derek Marucci work for?

Derek Marucci works for Allsynx

What is Derek Marucci's role at the current company?

Derek Marucci's current role is Client Specialist III.

What is Derek Marucci's email address?

Derek Marucci's email address is de****@****ynx.com

What is Derek Marucci's direct phone number?

Derek Marucci's direct phone number is +151367*****

What schools did Derek Marucci attend?

Derek Marucci attended University Of Cincinnati, Trine University, Tri-State University, Trine University.

What skills is Derek Marucci known for?

Derek Marucci has skills like Microsoft Office, Civil Engineering, Concrete, Structural Analysis, Reinforced Concrete, Steel Design, Foundation Design, Structural Engineering, Engineering.

Who are Derek Marucci's colleagues?

Derek Marucci's colleagues are Kelsey Elliott, Joniqua Jackson, Elizabeth Gerlach, Joy Jackson, Linda Pohorsky, Gleb Tchainikov, Madelyn Sanchez.

Not the Derek Marucci you were looking for?

  • Derek Marucci

    Supervisor At Contactus Communications
    Republic, Pa
    2
    contactusinc.com, contactusinc.com

    2 +172498XXXXX

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