Derek Marucci Email & Phone Number

Garland, TX, US

Richardson, Texas, United States

• Analyze the setup of over 200 electronic data export files each year and investigate discrepancies.
• Perform express implementation of new groups for clients in company system.
• Coordinate directly with clients on new group configurations and benefit plan designs.
• Configure electronic file exports to carriers and train new employees on export software.
• Analyze custom reporting tool discrepancies and provide additional tool functionality.
• Provide functional testing of new data implementation and auditing tools.

Richardson, Texas, United States

• Analyze client data for compliance with system and benefit requirements.
• Perform audits on system data to locate disparities and create custom reports to communicate findings.
• Analyze plan sheets, benefit plan designs and system processes to conduct annual re-enrollments of benefit election data for over sixty client groups.
• Configure and implement client data into company system using knowledge of benefit plans and system functionality to support account representatives and implementation specialists.

Dallas-Fort Worth Metroplex

• Developed detailed project scopes and estimates for restoration projects, managing budgets and coordinating subcontractors to ensure successful project execution.
• Led client communications and resolved project-related issues, enhancing customer satisfaction and project delivery timelines.

Dallas-Fort Worth Metroplex

• Performed routine maintenance on residential heating and air conditioning systems.
• Evaluated system performance and provided performance improvement suggestions to homeowners.

Dallas, TX

• Trained customers on software for order management and inventory control, significantly reducing customer complaints through process improvements.
• Resolved issues and special requests related to customer orders, invoices, and patient inventories, ensuring timely and accurate service.
• Analyzed customer feedback to identify opportunities for service enhancements, contributing to a 50% reduction in complaints.
• Managed and scheduled equipment deliveries, pickups, and repair requests, optimizing logistics and improving customer satisfaction.
• Performed inventory audits and tracked down missing equipment, enhancing operational efficiency and reducing losses.

Dallas/Fort Worth Area

• Conducted technical presentations to educate clients on product features and applications, enhancing customer understanding and product adoption.
• Collaborated with engineers and contractors to advise on project specifications, ensuring alignment with project requirements and industry standards.
• Provided technical support to sales staff by updating and producing technical publications, ensuring accuracy in sales presentations and materials.

Dallas/Fort Worth Area

• Designed concrete floor and roof structures utilizing a mix of conventional and post-tensioned systems, contributing to the successful completion of multi-story facility projects.
• Conducted gravity and lateral load analyses using advanced engineering software, ensuring structural integrity and compliance with industry standards.
• Developed comprehensive 3D building models and detailed 2D structural components, enhancing project visualization and communication with stakeholders.
• Collaborated with contractors and architects to troubleshoot and design solutions for construction challenges, improving project efficiency and outcomes.

Cincinnati, OH

Teaching Assistant for Reinforced Concrete Design.Teaching Assistant for Construction Equipment.

Collected and imported data from flow meters measuring flow in city sewers.Worked with transportation engineers to check project quantities for construction materials.Reviewed project plan sheets labeling inlets, culverts, catch basins and other sewer structures.Worked with GIS software to update mapped features for clientele.Attended bi-weekly engineering.

Worked with land surveyor to survey project sites using total stations and data collectors.Worked with transportation engineers to check project quantities for construction materials.Used software to assist transportation engineers with project cost analysis.Performed river reconnaissance to locate items of interest with GPS.Attended bi-weekly engineering.

Master Of Science, Civil Engineering, 3.39 / 4.0

Activities and Societies: Structural Engineering Association of Ohio (SEAoO) - Student Member

Bachelor Of Science, Civil Engineering, 3.89 / 4.0

Activities and Societies: Men's Varsity Soccer Team, Chi Epsilon, Tau Beta Pi, Alpha Chi, ASCE Student Steel Bridge Team, American Cancer.

Bachelor Of Science, Civil Engineering, 3.89 / 4.0

Activities and Societies: Men's Varsity Soccer Team, Chi Epsilon, Tau Beta Pi, Alpha Chi, ASCE Student Steel Bridge Team, American Cancer.

Bachelor Of Science - Bs, Civil Engineering