Derek Matlock Email & Phone Number

Tucson, Az, Us

Woonsocket, Ri, Us

As a Clinical Services expert on the sales and account management team, I oversee the implementation and maintenance of formulary and utilization management. While, also serving as the clinical liaison collaborating with various business units to enhance programs, such as adjudication logic, Medication Therapy Management, and Medicare Part B, among others. Additionally, my role involves partnering with clients to evaluate, install, and execute programs that enhance member experiences while minimizing disruption.

Moorestown, Nj, Us

Responsible for being the clinical subject matter expert as part of an account management team to promote health plan and PBM client satisfaction and retention. Ensured client MTM programs' achieved desired outcomes by directing and supporting resolutions and solutions to client inquires. Providing solutions often times required preparation of custom clinical algorithms, extensive database queries, and robust client data analyses. Additionally, supported business development under the direction of the Director of Clinical Operations, by assisting in defining standard program offerings for MTM programs with expanded eligibility and Care of Older Adult programs.

Responsible for carrying out and consistently meeting MTM service goals, including: CMRs, TMRs, and intern case review while working with sister business units on pilot projects targeting workflow to increase CMR adoption rates. As a team lead, I mentored and promoted growth amongst pre-pharmacy students, pharmacy interns, and pharmacy technicians to influence effective and efficient case completion. Also acted as the lead residency and APPE preceptor which also positioned me to maintain client relationships to carry out editorial consulting by editing resident and student blogs for publication.

Tucson, Arizona, Us

Responsible for carrying out and consistently meeting MTM service goals, including: CMRs, TMRs, and intern case review while mentoring pre-pharmacy students, pharmacy interns, and pharmacy technicians to promote effective and efficient case completion. In doing so, I also promoted growth and development amongst team-specific staff and all call center staff throughmentorship, coaching opportunities, and timely follow-up.

Bentonville, Arkansas, Us

Promoted prescription sales growth by providing supervision, guidance and leadership to enhance the patient care skills, customer service skills, and professional skills of staff pharmacists, pharmacy technicians, and assistants. Upheld Walmart operational standards to engage patients in clinical services to increase profitability while also assisting Market Health and Wellness Director in development of market best practices to ensure successful completion of MTM interventions.

Bentonville, Arkansas, Us

Responsible for performed duties under supervision of licensed pharmacist such as entering prescriptions, filling, dispensing, prescription verification, patient counseling, immunizations, and MTM using MirixaPro and OutcomesMTM.

Responsible for completed all MTM activities, including CMRs and TMRs, by utilizing a nationally recognized software application, RxCompanion. In doing so, provided actionable medication therapy interventions to Medicare Part D patients and facilitated patient education for chronic disease states and medications. Having experience with the software, I assisted in training and development of new hire interns and technicians through supervising MTM phone calls and providing direction for troubleshooting of the company's software.

Responsible for contacting qualified Medicare Part D patients to offer and provide telephonic MTM services. Responsibilities included, reconciling patient medication profiles and performed medication interventions prior to further comprehensive medication reviews with staff pharmacists.

Responsibilities included preparing ancillary supplies for delivery of home infusion medications. Also shadowed owner to gain experience in pharmacy in preparation for pharmacy school.

Doctor Of Pharmacy (Pharmd), Pharmacy

Pre-Pharmacy, Pre-Pharmacy Studies

Associate’S Degree, Science

Associate’S Degree, Science