Experienced Systems and IT Administrator with a diverse background in industries such as telecom, hospitality, IT as a Service, and construction. Specialized in systems administration, network security, IT support, and both onsite and remote assistance. Equipped with a solid educational foundation in Telecommunications Engineering and a strong portfolio of certifications, including MCSE, ITIL, and Google IT Support Professional. Demonstrates excellent communication skills, a collaborative approach, and the ability to work autonomously in high-pressure environments.