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Derek Nigel Annan is listed as Systems Administrator at M & Sousa Construction Ghana, based in Greater Accra Region, Ghana. AeroLeads shows a matched LinkedIn profile for Derek Nigel Annan.
Derek Nigel Annan previously worked as NOC Technician at Mpinfrastructure and Assistant Project Manager at Gbn Concepts. Derek Nigel Annan holds It Support, Information Technology from Google Pour Les Pros.
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Experienced Systems and IT Administrator with a diverse background in industries such as telecom, hospitality, IT as a Service, and construction. Specialized in systems administration, network security, IT support, and both onsite and remote assistance. Equipped with a solid educational foundation in Telecommunications Engineering and a strong portfolio of certifications, including MCSE, ITIL, and Google IT Support Professional. Demonstrates excellent communication skills, a collaborative approach, and the ability to work autonomously in high-pressure environments.
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Labone Accra Ghana
• Manage procurement, installation, and inventory of IT equipment.• Perform routine system checks, backups, and disaster recovery operations.• Oversee network and system maintenance, troubleshooting, and repair.• Administer software installation and server management to ensure optimized performance.• Provide ongoing support for network security and IT infrastructure improvements.
Airtel Data Center
• Manage various BSCs and RNCs on Ericsson platform to ensure 99.9% uptime.• Monitor and promptly escalate BSC/RNC related faults, with further follow-ups where necessary. • Ensure all stakeholders involved with the NOC are informed about an outage to avoid delays• Create and close trouble tickets with accurate Root Cause Analysis (RCAs).• Delivered hourly operational reports to ensure efficient service delivery.
Greater Accra, Ghana
• Conducted site surveys and provided comprehensive project analysis.• Managed project costs, budgeting, timelines, and regular progress updates.• Installed projectors and CCTV cameras, troubleshooting LAN and CCTV systems.
Ghana
• Managed customer complaints and the trouble ticketing process for the organization.• Conducted routine backups and maintenance for office systems and networks.• Performed network speed tests and data packet monitoring to ensure network efficiency.• Assisted with inventory management and IT stocktaking.
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Derek Nigel Annan works for M & Sousa Construction Ghana.
Derek Nigel Annan is listed as Systems Administrator at M & Sousa Construction Ghana.
Derek Nigel Annan is based in Greater Accra Region, Ghana while working with M & Sousa Construction Ghana.
Derek Nigel Annan has worked for M & Sousa Construction Ghana, Mpinfrastructure, Gbn Concepts, and Stellar Group Africa.
You can use AeroLeads to view verified contact signals for Derek Nigel Annan at M & Sousa Construction Ghana, including work email, phone, and LinkedIn data when available.
Derek Nigel Annan holds It Support, Information Technology from Google Pour Les Pros.
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