Derek Noon Email & Phone Number

Rolling Meadows, Illinois, United States

• Transitioned to being the sole Administrator for the company's Salesforce org.
• Boosted departmental KPI's by 30% by leveraging Salesforce reporting and dashboard capabilities, resulting in improved performance tracking and strategic planning.
• Increased sales email and activity tracking efficiency by 40% with successful transition to Einstein Activity Capture, resulting in streamlined processes and improved overall department productivity.
• Conduct Salesforce new user training over 2-5 1-hour sessions.
• A part of the implementation team working alongside consultants to implement the company's new ERP, Microsoft Dynamics 365. Project length - 1 Year

Rolling Meadows, Illinois, United States

• Manage the company’s Salesforce Org of over 200 users
• Implemented a customized lead conversion process, boosting sales efficiency by 10% and accelerating deal closure.
• Build automations through Flow and Process builder
• Meet with department teams regarding possible necessary changes to the org
• Achieved a 15% reduction in time spent on managing and debugging automations by migrating all existing Workflows and Process Builders to Flow, leading to enhanced operational efficiency and cost savings.
• Analyze Business needs through data reporting

Noblesville, Indiana, United States

• Use Salesforce Sales Cloud as an end user
• Use built sales campaigns on salesforce to contact leads through text and call
• Contact new web inquires integrated with Salesforce
• Utilize Omni-Channel to quickly assist customers with incoming messages
• View and use built reports to analyze day to day sales and lead data

Noblesville, Indiana, United States

• Utilize Salesforce Sales Cloud as an end user for 2+ years to generate sales leads and initiate marketing campaigns
• Oversee daily operations and staff member performance
• Manage up to 850 customer rental agreements
• Assess client needs and advise of product capabilities, financing options, and required documentation
• Partner with clients to resolve product or payment concerns timely and professionally
• Recognized and promoted to Customer Account Manager for outstanding account development

Noblesville, Indiana, United States

• Performed in-depth cleaning and inspections to dealership vehicles
• Exercised critical attention to detail to ensure 100% quality presentation of 4-5 vehicles daily
• Utilized manual and automated equipment to complete cleaning duties

Fishers, Indiana, United States

• Executed all logistics, transportation, and labor needs for movement of client household goods
• Ensured all packaging, loading, and movements were performed in accordance with organizational standards
• Trained newly hired employees on general duty responsibilities emphasizing, safety, security, and quality
• Recognized and promoted to an additional role as a trainer for outstanding performance

Noblesville, Indiana, United States

• Supervised 10-20 employees
• Trained new employees on station goals, procedures, and expectations
• Scheduled and conducted new hire interviews
• Plan marketing campaigns with store owners

Salesforce Administrator

Studied and trained for my 1st Salesforce Certification. (Salesforce Admin Certification) 4 SuperBadges completed

Kinesiology And Exercise Science

Activities and Societies: -Intramural volleyball.30 credit hours completed

High School Diploma, Gpa 3.29

Activities and Societies: -Wrestling -Football -Band