Company Background: Winsun is a manufacturing company which is major in develop, design,produce and sell personal - care product. Its major product is paper diaper for baby and adult. The company was set up in 2005, registered capital is up to 80 million RMB, numbers of staff and workers are up to 1000. From 2018, Winsun is preparing to be the listed company in the China stock market Position: Customer Service Manager / OEM Manager Immediate Superior: OEM Director Underling Number：15 - Management Responsibility: Assist the OEM director, improve the communication between external department and internal department, monitor the operation of internal department, guide and evaluate the subordinate. - Job Responsibility: Assist the OEM director, follow up the domestic and overseas OEM business, including business negotiation, price negotiation, contract signing, product parameter confirming. Follow up the monthly and quarterly order forecasting, work with purchasing department and production planning department to control the raw material purchasing plan and production plan. Work with warehousing department, to arrange the delivery schedule, maintain the warehouse management in a good condition. - Other Responsibility: Accomplish other work task assigned by the OEM director. Performance Highlight: Follow up and accomplish the develop, design and production of the outer space series baby diaper by Babycare (Babycare is the NO. 1 domestic e-commerce maternal and infant brand in China).

Company Background: Tai Ping Carpet Group was established in 1956, and became the listed company in HK stock market in 1973. Tai Ping Carpet Group is the outstanding company in global custom made carpet business and is the front rank carpet manufacturer in Asia. Position: Customer Service Supervisor Immediate Superior: Customer Service Manager Underling Number：20 - Management Responsibility: assist the customer service manager, improve the communication between external department and internal department, monitor the operation of internal department, guide and evaluate the subordinate. - Job Responsibility: Assist the customer service manager, work as the connector between the manufacturing base and the global sales team, follow up the order communication and order reviewing, follow up every stage of the custom made order manufacturing (sampling, yarn dyeing, arting, tufting and finishing). Work with production planning department to control the production planning. Work with OEM factory to control the production, quality and delivery. Assist quality assurance department to handle the customer complain and find out the best solution. - Other Responsibility: Accomplish other work task assigned by the Customer Service Manager. Performance Highlight：In 2011, Tai Ping's Thailand factory (Carpet Inter) had got into the trouble of flood and there is no method but to stop the production in Thailand. During that period, I had assisted the General Manager to communicate with Thailand factory and shift the orders to China factory, to avoid the delay or cancel of the Carpet Inter orders, to reduce the customer lost or customer claim caused by the flood.

Company Background: Set up in 2005, Foshan Weihe Furniture Company limited is a China manufacture of the American style solid wood cabinet. Position：Foreign Trade salesmanImmediate Superior: Foreign trade manager Underling Number：0 - Job Responsibility: Attending the domestic trade exhibition (Canton Fair), using the e-commerce platform (ALIBABA and Made-in-China), to develop the potential oversea customer, to promote the contract signing, to follow up the order production and delivery.