Derek Rhoades Email & Phone Number

Greenwood Village, Colorado, United States

Business Systems Analyst for Regional Operations Field Engineering division.Current areas of focus include project management through data collection, analysis, report mockup, and presentation to stakeholders.• Analyze field engineering compliance, efficiency and productivity through Tableau, PowerBI, Snowflake SQL, Excel, Amazon S3, and other data analysis software.• Project Manage new data products for executive leadership from conception to production release.• Align regional leaderships around new processes based upon accurate and actionable data.• Help manage team data governance policies

Broomfield, Co

• Advised Carrier Relations Managers on how to strategically improve the company’s cost savings through contractual agreements.• Ensured service carriers adhered to FCC national Exchange Carrier Association tariffs, rate-cards, SOW/labor quotes, and Master Service Agreement Contracts.• Worked on cross-functional research analysis teams to advise on data driven decision making.• Contributed $9.5 million in revenue savings each year as a cost savings optimization project manager.

Broomfield, Co

Financial auditing, including disputes and resolution.Technical writing and the ability to understand legally binding financial agreements.Exercise thorough research to perform timely resolution on problems arising from billing and/or telecommunication network optimization.

Longmont, Co

9-1-1 Telecom data, maintaining the quality and accuracy of Verizon, Hawaiian Telecom, and Ameritech systems.Facilitated Customer Acceptance Testing as a project coordinator.Used SQL databases regularly.Managed the writing and completion of process documentation for department, overseeing 15 employees.

Longmont, Co

Planned, managed, and coordinated side game tournaments and demonstrations for an international gaming convention.Worked with game developers and vendors to provide prizes for attendees.Conducted events such as panel interviews and showcases.Managed individuals running their events as part of the convention. Handled customer feedback, suggestions, and/or complaints concerning events and staff.

Greater Denver Area

Journalist and community Press-Room Representative to the Colorado Rapids Fan Association of Major League Soccer.Conducted weekly game write-ups, player and coach interviews, and met with other officials from around the league including the Commissioner of MLS.