Derek Schaerrer Email & Phone Number

Salt Lake City, Ut, Us

American Fork, Utah, United States

Salt Lake City Metropolitan Area

Skills:Active listening, Verbal communication, Dedication, Motivation, Growth-mindset, Initiative Flexibility, Persuasion, Leadership, Winning Others Over, NegotiatorGenerated leads into Sales by producing 35% growth and increased sales revenue by $800,000 in the past 15 months. Built & nurtured relationships with customers to understand their needs & qualify their interestsPresented detailed product information to customers, tailoring my approach to their specific requirementsConducted regular follow-ups with existing customers to ensure satisfaction and uncover new sales opportunities.Cultivated lasting relationships with decision-makers with target accounts, establishing trust and long-term partnerships and friendships Managed and grew a book of business, ensuring all client needs are met.Acquired Government procurement contractsWorked closely with internal teams to guarantee smooth account management, timely order fulfillment, and outstanding customer service.Expanded the company’s business development opportunities through customers and partners

Lehi, Utah, United States

Program Management & Scrum Master: Servant Leader - Empower my engineering teams to make decisions, improvements and use best practicesRoadblock clearer - Resolves impediments/conflicts and escalates to other teams when neededResource facilitator - Works cross-functionally to ensure resourcing in Engineering is prioritizedProcess manager - helps the team define and refine best practicesCoach/facilitator - Mentors cross-functional team members of effective reportCommunicator - Reports and communicates project progress to various teams/management

American Fork, Ut

• Manage the day-to-day operational scope of SlingTV projects and identify resources needed to remove obstacles in regards to SlingTV channel launch/takedown and various other activities.• Interface with cross-functional technical personnel (i.e. ProdOps, CMS, System Engineers, Network and Encoder teams) and learn the technical flow of complex systems in order to be able to report to customers as well as the management team.• Work directly with Sales and Marketing on acquiring PPV Events for SlingTV including WWE, UFC and the Indian Premier League (IPL Cricket) rights. . • Support Sales & Marketing w/ various PPV events insuring every department has all needed requirements and info for MMA, Boxing, WWE, Bare Knuckle Fighting. • Create schedules and track action items, deliverables, project risks, and status in regards to channel Launch and Takedown of SlingTV assets.• Work daily with various teams for pending items & channel launches, and help Denver team understand “The Programmers” and what requirements need to be met by managing some of the action items, and resolving key issues.• Work closely with the Program Team in Utah identifying items that need development or that need engineering resources.• Oversee each SlingTV Free Preview by coordinating with the lead engineers to ensure the changes for the Program Operations team are executed in a satisfying manner. • Managed the Channel Takedown communications and processes with Program Operations for SlingTV insuring Slates are prepared and ProdOps is informed of each potential takedown.

Bristol, Connecticut

• Manage ESPN Pay-Per-View (PPV) operations, grossing $15 million in annual sales. Create viewing schedule, manage technical programming authorizations and oversee content distribution.• Negotiate and acquire smaller programming contracts with BYUtv, Aggie Vision, Liberty Sports Flames, Rainbow Hawaii Network, onto ESPN’s PPV platform.• Negotiate with Athletic Departments, Conference Commissioners and Regional Sports Network affiliates to make certain PPV is in compliance with market agreements as to maximize rating opportunities for ESPN.• Partner with marketing & programming colleagues to support the development and execution of strategic initiatives to better promote PPV to internal and external partners.• Cultivate strong working relationships across media partners, content providers and distribution platforms.• Collaborate with national sales director and marketing department to create PPV revenue forecast.• Manage PPV expenditures and invoices insuring clients and venders are paid. (excess of $4 million.)• Execute highly-customized customer service strategy: proactive and personalized outreach; efficient and comprehensive troubleshooting.• Lead Tier 2 liaison for ESPN radio affiliate support. Train and educate colleagues on process to troubleshoot challenges experienced by radio affiliate partners. • Acquire and disseminate transmission information to affiliate partners: satellite details & closed captioning agreements.

Bristol, Connecticut

• Managed satellite access control databases, ensuring accurate delivery of television products.• Cultivated strong relationships with affiliate and league representatives through personalized client services, informed technical assistance, and superior awareness of contractual rights and obligations as defined by programming agreements. • Responsible for training new team hires on operational processes and requirements for launching the Company’s services.

Bristol, Connecticut

• Reconcile daily paperwork, including commercial logs, programming day-of-air and run sheets for each domestic and international network• Coordinate live sporting events on-air and schedule advertising within established operational procedures• Screen all tape, tape delay shows as well as live programming while adhering to established editorial and production guidelines for re-air purposes• Time management and active prioritization of on-air programming

• Assist the press operator by preparing ink and supplying paper roles for each print job• Responsible for binding books, magazines and learning manuals on the assembly line• Worked on the assembly line in different production lines - binding & press • Responsible at times for being the lead of both the assembly line and production line• Responsible to insure a clean work space for each station before leaving my shift• Address issues, problems and concerns right away & involve higher level management if needed• Constantly Communicate w/ employees & fellow supervisors during the shift as priorities change.• Ensure that my team & others abided by all SOP’s including company safety rules & procedures

• Scheduled guests for special appearances on weekly shows. • Partnered with the assignment desk editor to manage TV crew coverage of news events.• Produced and cut highlights for daily newscast and weekly shows• Researched & acquired statistics to inform producers, directors & on-air talent for daily/weekly shows• Picked up guests and athletes to make sure they were going to be on the show• Looked for archived videos/footage planning weeks in advanced our upcoming shows. Show prep!• Helped the producers by running errands so they didn't have to leave the Production Room• Helped with script writing and editing helping the producers and the talent for our telecast

Program Manager, Cedar City, Utah

• Oversee production of “Sports Focus”, a 30 minute weekly sports show for PAX affiliate.• Produced and hosted live sports talk radio show three days a week on KSUU-Power 91• Coordinated with other students giving them assignments to add to our Sports show• Scheduled SUU athletes & Coaches to be on our show for taped and Live interviews• Worked w/ Department Chair and Professors for approvals to travel to HS games for Highlights• Routed and sent SUU highlights to the major Salt Lake City markets-CBS,NBC & ABC affiliates• Aired Live SUU Gymnastics Events on SUTV Channel 9 and conduced interviews before/after Meets

Bfa, Broadcast Communications

Associate Of Arts, English, Spanish