Leading the Morningstar Wealth Technology division for the International regions (ex US) with specific focus on leading the Engineering, Data & Infrastructure capabilities:- Executive Director (SMF 3)- Responsible for development, platforms, infrastructure and data services across all international regions, end to end from product development, digital service and infrastructure - Designing and transforming the operating model and structure for Product, Design and Technology functions to deliver a global product development function from a regional model- Creating a data function, to optimize and scale machine learning and data engineering competencies across our services from engagement, trading and investment management- Leading business outcome design, embedding North Star, OKRs and Radical focus frameworks across all business functions

Leading the Software and Data Engineering teams spanning the Banks digital channels.Responsible for:- Leading the growth of Engineering and design capability and culture- Responsible for in house and partner development across 1000 colleagues- Optimising delivery and quality through modern software development practices - Designing & implementing the operating model to scale Agile practices accross Product, Design & Engineering pan group- Delivery of market leading Customer digital solutions

Leading the Engineering function for Protection (Life, illness and income protection); responsibilities including:- Setting up a Transformation Lab, scaling team from 20 to100 people in 2 years- Leading the development up of in-house Engineering and Product Management capability & culture- Digitising Life Insurance and Critical illness journeys, creating a consistent multi-channel presence- Designing a hybrid cloud strategy, including greenfield microservice architecture to deliver cost, analytics and speed - Leading innovation experiments in digital health, IOT, machine learning and personalised engagement

Responsible for shaping and sponsoring complex division-wide and / or strategic developments through the lifecycle, with primary responsibility for Fintech collaboration in Insurance. Covering: - Managing Insurtech ecosystem partnerships: inc Startup Bootcamp Insurtech patner- Identifying and shaping innovative solutions for e2e Insurance business, leveraging new technology- Designing and delivering portfolio of innovation experiments to meet emerging Customer needs- Building rapid test & learn capabilities with Fintech partners- Driving Innovation culture

Interest Rate Product and Proposition Development. Identifying, designing and implementing improvements to the end to end Client offering, to meet new and emerging Client needs. Proposition and Product Owner for Foreign Exchange and Interest rate protection products (£50m+ P&L) Developed a new FX sales model for the SME business: utilising social CRM, propensity and transactional data

Appointed Director of FX Proposition with responsibility of the creation and delivery of strategic development of the Foreign Exchange Sales business across Commercial Banking segments: SME, Mid Market and Global Corporates. Developing and delivering strategies to defend and grow market position in an extremely competitive market with new competitors and digital disruption. Growing the FX Sales business through evolutionary and transformational change with a wide remit covering product, process, people and channel.Designed and implemented a new FX CRM model for the business: aligning disparate referral processes and utilising Data to identify prospective and active Client needs, building a digital referral channel to simplify process and maximise efficiencies, resulting in a significant increase in referrals and conversions.• Worked with stakeholders across Risk, Compliance and Legal to update Credit policy to support the business development acquisition of new Clients in Key target growth segments.• Managed a variety of Regulatory remediation and new standards projects in conjunction with internal/ external regulatory and Compliance stakeholders, delivering with balance of regulatory compliance and Client/ Colleague experience.

Appointed to lead the Financial Markets coverage of the Commercial Direct segment of the SME Bank, with P&L, Product, Sales and Risk responsibility. Delivering significant Client and P&L growth through the development of mass market and digital distribution models, with no FTE increase.Developed simple Interest Rate and Foreign Exchange transactional and risk management products and services with focus on self-serve relationship management and eChannel distribution channels.

Appointed to support the Head of International Sales to build out the Treasury Sales function across new and existing International divisions in North America, Europe and Australia. With significant stakeholder relationships across functional and regional boundaries.Building out Sales Models which allowed the business to support existing and new Clients in International Markets: across North America, Australia and mainland Europe. With responsibility for Operating Model design, implementation, local recruitment and regulation. Delivering a tailored local Client experience through the management and engagement of stakeholders across the bank to deliver funding, sales and risk management structures through a hub and spoke structure with International coverage.Head of Interest Rate Management Sales for HBOS Canada. Providing blue chip clients with interest rate management services to manage their debt exposures. • Product Coverage: Broad range of OTC FX & Interest Rate products including Interest Rate Swaps, Caps, Collars and Options.

Appointed Executive Assistant for the Technology & Operations COO, leading the development of a group wide outsourcing framework to leverage Technology and Operations Outsourcing best practice. Led cross business strategic reviews (Location, Functional and People analysis) in Global Markets, Credit, Market Risk and Finance functions. Business Analyst and Project Manager in Market and Credit Risk sourcing programs. Management of project delivery and financial control, from client and service provider perspective. • Project Manager on outsourcing of Technology delivery from UK/ Germany to India. Setting up business process, system connectivity, support teams, costing and audit requirements.• Project Manager for outsourced support model, management of development and support vendor staff. Redefining vendor processes to meet client demands.

Rotation 1: Technology – Enterprise Services Business Management• Performed Client Relationship Management, Budget Design and Financial Analysis. Rotation 2: Data Centre Service Management – Project Management/ BA• Set up a Service Management group to analyse, maintain and improve IT service quality. • Front Office – Technology Client Management: Formalise SLAs and deliver dashboard to Head of Technology and business functions to review SLA performance across key metrics (outages, storage and availability).