Derek Stiver Email & Phone Number

An analytical and detail-oriented individual with specialized skills in overseeing infrastructure modernization, creating and rolling out new systems, specifying systems requirements, and providing technology support to clients for simplifying and enhancing IT experiences. ♦ Lowered team size by 25% and budget by 35% while completing more team-assigned tasks at a higher quality level, by managing all aspects of internet enablement. ♦ Improved customer satisfaction by 11% and team member satisfaction by 31% through implementing effective strategies to optimize team performance.♦ Assembled and managed highly talented 12-person IT team at significant cost savings, with a net total of approximately 30% less than the industry averages for their respective consulting roles.♦ Conceptualized and developed a groundbreaking product to address unmet needs in long-term care, designed world's first geo-tracking and biometric monitoring watch for nursing home residents.♦ Located a suitable vendor for establishing a comprehensive set of deliverables and streamlining plans to enable successful ERP design and implementation within just two-thirds of the time originally estimated.♦ Performed thorough evaluation of over 100 ERP vendors for Ultimate Technologies Group by creating a comprehensive needs/features matrix to identify the best fit for the organization.Highly functional leader with a proven track record of success in overseeing sophisticated tech transformation projects and integrating business needs and requirements into IT planning to ensure customer satisfaction. A customer-centric executive with sound expertise in incorporating improvements, identifying common issues, and eliminating future occurrences to optimize organizational structures and operating mechanisms. Able to deal effectively with ambiguity while meeting challenging delivery timelines by utilizing excellent leadership, organization, and time management skills.