Derek Stokes Email and Phone Number

• Directed day-to-day operations for a 100,000 sq.ft. / 15 million dollar department store. Drove sales and profit to top 10 ranking of 295 locations ytd by maximizing event execution and improving day to day execution.• Improved back-of-house operational execution by examining and getting to the root cause of deficiencies. Closely collaborated with all investors to create efficient and consistent processes that simplified and improved results. • Drove stores inventory shortage… Show more • Directed day-to-day operations for a 100,000 sq.ft. / 15 million dollar department store. Drove sales and profit to top 10 ranking of 295 locations ytd by maximizing event execution and improving day to day execution.• Improved back-of-house operational execution by examining and getting to the root cause of deficiencies. Closely collaborated with all investors to create efficient and consistent processes that simplified and improved results. • Drove stores inventory shortage results down from 1.7% to .69 % by empowering LPM and improving the talent base of the team. Elevated awareness with store selling associates by merging the service effort with shortage awareness. • Elevated the service culture to selling culture by creating a multiyear strategy that inspired both managers and associates. Introduced operational process that improved merchandise presentation and store recovery. Show less

Macy’s VP General Manager May 2008-October 2011 Dallas Texas • Directed day-to-day operations in a 36 million dollar / 210,000 sq. ft. department store.… Show more Macy’s VP General Manager May 2008-October 2011 Dallas Texas • Directed day-to-day operations in a 36 million dollar / 210,000 sq. ft. department store. Provided encouraging leadership for 15 executives and over 210 selling and support associates. • Developed and implemented strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.Selected Achievements:• Consistently met annual goals in key metrics, such as profit, sales, employee retention, and customer service.• Improved store engagement scores by elevating associate involvement in store decisions and empowering key stakeholders. • Led 6 million dollar cosmetic department strategy to 2% increase in a down trending market by improving talent level and driving event execution. Show less

• Responsible for all Operational, Merchandising, and Human Resource functions of a 28 million dollar department store.• Spearheaded a two million dollar store renovation project adding new fitting room environments, shoe department, and HVAC unit.• Developed and lead store service culture to ensure the highest standard of customer service through my executive team. Achieved #1 regional service awards 2 years running. ent store.

• Responsible for all merchandising, operational, and human resource functions of a 20 million dollar department store.• Drove sales increase of $200,000 by identifying new vendor opportunities and developing assertive sales team.• Captained total store renovation.• Lead recruiter for Atlanta Region at local colleges