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Derek Wei Email & Phone Number
Regional Director, Customer Success of Greater China
at
Proximus Global
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Regional Director, Customer Success of Greater China
Location
Shenzhen, Guangdong, China
Company size
Who is Derek Wei? Overview
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Quick answer
Derek Wei is listed as Regional Director, Customer Success of Greater China at Proximus Global, a with 280 employees, based in Shenzhen, Guangdong, China. AeroLeads shows a matched LinkedIn profile for Derek Wei.
Derek Wei previously worked as Director, Customer Success of China at Telesign and Business Development Manager at Messagebird. Derek Wei holds Bachelor'S Degree(Dual Degree), Finance from Jinan University.
Company email context
Email format at Proximus Global
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Proximus Global
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Profile bio
About Derek Wei
13 years of Account Management/Customer Success experiences in Telecommunications industry, managed top accounts in China (Alibaba, Huawei, DiDi…) and now leading CS team to provide a magnificent insight of industry and global trends. Excellent communication, presentation, problem solving, conflict resolution and program management skills, with a focus on translate business requirements into technological solutions.Skilled in Sales, Sales Operations, Solutions Marketing and Internal Training(+600 trainees).
Current workplace
Derek Wei's current company
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Proximus Global
5 roles
Derek Wei work experience
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Director, Customer Success Of China
CurrentTelesign invests China with great vision, I am motivated to lead the CS team and to pair with our Sales, Presales, Implementation and Support team, we have the goal to be the first class CS team, among all competitors, we have great local presence and resources, China CS team members devoted themselves into solutions, products and services.China is a great market with unique challenge, Telesign knows local language, aim for a mutual growth with our dedicated potential customers!
Jan 2023 - Present
Business Development Manager
1/Maintain&develop key accounts in South China, closed several strategic logos (Transsion.etc)2/Actively promote Company’s local presence by multiple marketing events, sharings and meetings. 3/Messagebird is good company offering competitive WhatsApp, Email services etc.
Apr 2022 - Dec 2022
Senior Account Manager/Customer Success Consultant
1/Mentor of China CSM team(6 CSMs), as the first senior CSM, contributed heavily both in revenue /gross profit from 2017-2022).2/Being a trusted advisor to manage a portfolio of key accounts (Alibaba, Huawei, OPPO, Bigolive…) to ensure service quality and satisfaction.3/Actively engaged with China office of local Marketing, admin, tax, billing etc.4/Speaker of company level activities (2018 MWC Barcelona, the only representative of APAC region) and several industry events.
May 2016 - Apr 2022
Account Manager
1/As an AM, contributed to the deal of $20M+ with Swisscom back to 2014 and similar 40+ projects with MNOs (China Unicom, Saudi Telecommunication Company...).2/Rich experiences in dealing with 400+ clients that covered Media, Enterprise, NGO and Government. 3/Invited by Huawei university to be a part of new employee training program, in charge of operational and training, over 2-3 years, helped more than 600+ new employees to onboard smoothly.
Sep 2011 - Mar 2016
2 education records
Derek Wei education
Bachelor'S Degree(Dual Degree), Finance
Bachelor'S Degree, Tv Editing And Directing
FAQ
Frequently asked questions about Derek Wei
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What company does Derek Wei work for?
Derek Wei works for Proximus Global.
What is Derek Wei's role at Proximus Global?
Derek Wei is listed as Regional Director, Customer Success of Greater China at Proximus Global.
Where is Derek Wei based?
Derek Wei is based in Shenzhen, Guangdong, China while working with Proximus Global.
What companies has Derek Wei worked for?
Derek Wei has worked for Proximus Global, Telesign, Messagebird, Infobip, and 华为.
How can I contact Derek Wei?
You can use AeroLeads to view verified contact signals for Derek Wei at Proximus Global, including work email, phone, and LinkedIn data when available.
What schools did Derek Wei attend?
Derek Wei holds Bachelor'S Degree(Dual Degree), Finance from Jinan University.
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