Derek Wright Email & Phone Number

Los Angeles, CA, US

Chatsworth, Los Angeles CA

-Testing high end servers with different protocols and programs, quality control -Managed user roles, permissions, and access controls to ensure data security and compliance.-Inventory control management-Conducted end-to-end testing to ensure system functionality, data integrity, and adherence to business requirements.-Collaborated with the IT team to.

Woodland Hills, California

-Provide detailed investigation and analysis of incidents and variances to determine the entire scope of the problem and establish sound business case justification and understanding of the incident reported-Maintain our critical business systems: coordinate system upgrade activity, respond to issues and incidents and provide day-to-day administration of.

Woodland Hills, Los Angeles CA

-Respond to customer’s questions & comments via email and live chat with speed, empathy, and professionalism (Freshworks)-Responsible for researching orders, shipments, discounts/promotions, and problem solving customer inquiries to ensure customer retention and satisfaction-Coordinate with other departments to ensure resolution-Refund processing (Shopify.

Northridge, Los Angeles CA

-Customer Service, communicate with clients to try to establish the problem as well as explain their automotive problems and the repairs done on their vehicles-Examine various systems within cars to diagnose problems-Identify mechanical problems, often by using computerized diagnostic equipment-Perform routine automotive maintenance tasks, including oil.

Northridge, Los Angeles CA

-Move and park vehicles from service drive-Perform lot maintenance-Transport paperwork between technicians and service writers-Clean and maintain the work environment to ensure equipment longevity and workplace safety-Assists Service Advisers with check-ins of vehicles-Assists with shuttles as needed

Reseda, Los Angeles CA

-Assembles orders and prepares goods for shipment.-Records shipment data, including weight, charges and space availability.-Receives and unpacks materials and supplies.-Reports damages and discrepancies for accounting, reimbursement and record-keeping purposes.-Completes shipping and receiving reports.-Assist with customer deliveries