Derek Ababio Email & Phone Number

United States

Actively engaging with AI models by evaluating responses, providing feedback, and managing diverse AI training projects to enhance model accuracy and align with client goals. Responsible for data preprocessing and ensuring ethical, unbiased model behavior.

Birmingham, England, United Kingdom

• Collaborated with the project management team to review and optimize data management processes for UK civil service clients, ensuring regulatory compliance and operational efficiency.
• Oversaw data storage and transfer processes, ensuring secure and efficient handling of sensitive information.Key Achievement:
• Delivered cost savings and operational efficiencies, earning client satisfaction and repeat engagements.

Greater Accra, Ghana

• Project: Commuting, Working, and Wellbeing: A Case Study of Accra, GhanaPartners: Institute for Global Innovation, University of Birmingham Business School, University of Oxford
• Managed project budgets and led mixed-methods data collection across multiple research sites, supervising a team of enumerators.
• Gathered and analyzed data from over 700 participants and 25 focus groups, 70% of whom were women entrepreneurs.
• Provided insights that helped shape gender-inclusive transport policies in Sub-Saharan Africa, promoting poverty reduction and economic empowerment.
• Generated and analyzed data that contributed to the publication of research findings in a peer-reviewed journal (DOI:10.1002/jid.3817).Project: Transition from School to Work: Unravelling Mechanisms for Employment in.
• Directed fieldwork with 1,700 respondents through interviews and focus group discussions.

Accra, Greater Accra, Ghana

• Project: Strengthening Market Performance through Customer Onboarding and Digital ServicesPartners: Perficio Agency, Ecobank Ghana Limited
• Conducted market research to provide insights for customer onboarding and brand strategies.
• Trained and supervised survey teams to ensure ethical and efficient data collection.
• Analyzed and visualized data using SPSS and Power BI to support stakeholder decision-making.
• Developed onboarding policies that enabled the acquisition of one million new customers within two years and contributed to a 76% revenue increase through data-driven digital innovations.

• Conducted in-depth investigations into client attrition among exited customers, 85% of whom were women entrepreneurs, by collecting and analyzing market data and trends to identify key drivers of customer churn using.
• Developed feasibility studies for business viability, and prepared funding applications.
• Conducted qualitative and quantitative research to track the organization’s operational performance, and to identify factors that influence consumer choices.
• Assessed data accuracy for financial planning and reporting and identified opportunities for process improvement.
• Prepared quarterly Sales and Marketing reports for Board of Directors meetings, including analysis of sales trends, market share, and competitive landscape.
• Collaborated with cross-functional teams to develop and outline strategies aimed at achieving not less than 95% of sales targets and monitored progress against targets.

• Partnered with the Sales team and the National Association of Private Schools to implement a new loan product for private school owners, which included spearheading capacity building programs for school leaders.
• Developed product positioning strategies that differentiated the product from competitors and resonated with target customers.
• Coordinated product launch, including planning launch events, developing launch materials, and training sales teams and stayed informed about industry trends, market dynamics, and competitors’ activities.
• Analyzed market data and customer insights to identify new market opportunities and customer needs.Key Achievements:
• Improved the organization’s client base to a monthly average of 220 loan clients. Also Identified 15 monthly business leads and supervised the conversion of 50% into sales. These increased the organization’s annual.
• The program led to a change in the schools’ ranking from small to medium, resulting in revenue and student growth, and overall financial inclusion and improvement for the school owners.

• Managed an average monthly customer loan and investment portfolio of USD$150,000.
• Conducted credit analysis and risk assessments on potential borrowers and investment opportunities.
• Developed and implemented strategies to mitigate risk and maximize returns.
• Monitored loan and investment performance and provided regular reports to senior management on client onboarding, engagement, and retention metrics.
• Developed and maintained relationships with key customers, stakeholders, and partners.
• Collaborated with Sales, Marketing, and Operations teams, to ensure a seamless client experience.

Master Of Science - Ms, International Development

Msc, Financial Mathematics

Bsc, Mathematics