Derek Kelly Email & Phone Number

Boston, Massachusetts, United States

Lexington, Massachusetts

• Family Business• Answer calls, make appointments, collaborate with vendors • Website Design, Development, & Maintenance • Phone support, utilizing Remote Desktop, and other tools.

Woburn, Massachusetts, United States

Careway is a small Medical Supply retail store with a handful of employees and only one location. What started as a break/fix support call eventually turned into a contract as their IT Consultant to develop their online presence and provide ongoing support. I developed several websites for Care way, most notably CarewayMedicalSupply.com and CarewayClub.com. Focusing on drop shipping most orders, these websites brought in an additional $1.2+ Million in Gross Sales since 2016.I do more than just manage their websites, process orders and provide tech support. I upgraded their POS System, expanded their network and upgraded their security camera system to tie it all in. I designed, installed and setup several TVs with rotating marketing videos. I built a 32' touchscreen kiosk, which aside from having those rotating marketing videos, has an educational videos section and can be used to place drop shipped orders in-store.I also performed many general repairs around the store. When Careway moved into their new rental location, I hired and managed additional temporary help to build out their entire new location. We networked and built all new registers, displays, racks and cases.I continue to work with Careway remotely and in person as needed.

Greater Boston

Powers IoT is a national smart home company specializing in residential & commercial clients. I was brought on to work with one of their biggest clients, OnTech Smart Services. OnTech has partnered with Google, Amazon, SimpliSafe and more. They provide the installation services for their partner's cloud connected devices to Residential and Small Business customers. Installing smart thermostats, door bells, door locks, wireless security systems, cameras, TVs, sound systems and more.Powers IoT is based out of New York, I am currently their only technician in Massachusetts. I work independently most of the time, following a pre-assigned route. Throughout the day I usually complete several jobs, using hand tools, power tools, and ladders. Taking note of all relevant details and adding them to the work order. Testing everything and setting the customer up with their mobile apps.I have also worked with their team in person on commercial MDU projects. Installing and servicing Latch smart access control door hardware.

Derekakelly.Com

I started out providing friends of friends with Technical Support, and then through word of mouth, I began regularly helping local small businesses on the side while working full time elsewhere. After I started to offer Website development, it quickly grew to take up most of my time. It was at this point in 2012, I went full time self-employed. Then, most of my days were spent remotely managing e-commerce sites for clients, processing drop ship orders, handling customer support, and keeping their sites updated.I continued to offer other services to small businesses and residential customers as well. Doing troubleshooting, education, purchasing advice and installations. I installed PCs, TVs, sound systems, wired networks, wireless networks, security cameras systems and home automation products that tie into services such as Amazon Alexa.

Woburn, Ma

• Installation, configuration and troubleshooting of PC hardware and software.• Website Design, Development, & Maintenance• General Electronics Repair

• On-site warranty hardware replacement for Dell, Gateway, & various other companies. • Replace Laptop, Desktop, Workstation, and Server hardware components. Including, but not limited to, Motherboards, LCD’s, CPU’s, and Power Supplies.