Derek Akerman Email & Phone Number

Horsham, England, United Kingdom

Crawley

• Collaborating with clients to create engaging concept designs for new e-learning solutions aimed at a range of different audiences, ensuring solutions are fully accessible, visually engaging and appropriate to the.
• Writing comprehensive storyboards which will are used to develop e-learning courses and video
• Developing e-learning courses and videos using authoring tools such as Storyline, Vyond and Captivate
• Completing training needs… Show more Collaborating with clients to create engaging concept designs for new e-learning solutions aimed at a range of different audiences, ensuring solutions are fully accessible, visually.
• Completing training needs analysis, liaise with clients throughout the life cycle of the project
• Collaborating with client subject matter experts to create effective e-learning solutions

London, United Kingdom

National Account Manager who delivered sales and cost plans while building and enforcing relationships with Asda (Supermarket) as the joint partner. Understanding and exploring upcoming opportunities with the partner and present the business case for participation. Review process and procedures to ensure maximum efficiencies across all areas of the.

London, United Kingdom

Headhunted to take on Change Manager / Delivery Projects Manager roles despite no previous experience to successfully project manage the globalisation of an applicant tracking system implemented across all countries in which the company operated. Meticulously reviewed all processes and procedures used globally taking into account each country’s laws and.

London & South

• Skilfully managed assigned territory covering multiple locations across Central London, London City Airport, Eurotunnel, Dover Docks, DFDS Cross chanel ferries and Portsmouth Docks.
• Administered P&L and day-to-day operation of all locations
• Managed 10 Team managers and 100 Team members
• Maximised sales by offering excellent customer service
• Augmented employee skills through effective training and bolstered team morale for the effective execution… Show more Skilfully managed assigned territory covering multiple locations across Central London, London City.
• Augmented employee skills through effective training and bolstered team morale for the effective execution of duties

Gatwick Airport

Terminal Manager who oversaw all operations of 5 bureau locations in the North Terminal at Gatwick Airport including VAT refunds and supervised and motivated 4 Team Managers and 50 team members. Recruited competent personnel following a thorough screening process and enhanced abilities with training and coaching.

Crawley

Sales Team Manager who consistently developed new accounts while maintaining existing customers and ensuring the timely and successful delivery of services to meet customer needs and objectives. Leveraged expertise to maximise customer spend resulting in an increase in revenue.

South EAST

Area Manager primarily concerned with the total management of 15 men’s fashion stores with full responsibility for P&L and upholding / optimising the sales volume across the stores. Ably assisted managers in achieving KPIs through skills development and forecast budgets and controlled cost to maximise profitability through sales.

London

Area Manager with the overall remit to manage 12 First Sport stores and 1 AV menswear store with a turnover of £10m. Headed up the launch of 2 re-branded First Sport stores and trained and developed a manager who went on to achieve Manager of the Year in 2001.