Derek Andersen Email & Phone Number

Hauppauge, New York, United States

-Served as On-Site Technician for local school districts, repairing technology and providing support for staff and students. -Oversaw $1.6M deployment of Chromebooks to K-12 students and laptops to 900+ teachers/staff. -Managed $3M+ technology inventory using SharePoint ML Workorders and Incident IQ. -Administered Apple products via Apple School Manager and JAMF, reducing operating expenses via Mobile Device Management. -Managed and provided support for Office 365… Show more -Served as On-Site Technician for local school districts, repairing technology and providing support for staff and students. -Oversaw $1.6M deployment of Chromebooks to K-12 students and laptops to 900+ teachers/staff. -Managed $3M+ technology inventory using SharePoint ML Workorders and Incident IQ. -Administered Apple products via Apple School Manager and JAMF, reducing operating expenses via Mobile Device Management. -Managed and provided support for Office 365 accounts. -Secured $20,000+ annual savings by negotiating with new vendors. -Coordinated with the Director of Technology on project status and solutions. Show less

New York City Metropolitan Area

- Repaired and troubleshot on-site technical computer hardware, software, and printers throughout Long Island. - Independently scheduled appointments, responded to service calls, and provided technical support. - Configured home networks and software, mapped network drives, and installed networked printers.- Upgraded memory and hard drives, replaced outdated PC's, and backed up or restored data when needed. - Researched, identified and removed viruses when AVG, Avast, McAfee… Show more - Repaired and troubleshot on-site technical computer hardware, software, and printers throughout Long Island. - Independently scheduled appointments, responded to service calls, and provided technical support. - Configured home networks and software, mapped network drives, and installed networked printers.- Upgraded memory and hard drives, replaced outdated PC's, and backed up or restored data when needed. - Researched, identified and removed viruses when AVG, Avast, McAfee, and Norton tools were insufficient.- Restored and recovered data from crashed hard drives to recover as much data as possible. - Provided Ethernet, TCP/IP, and LAN support, hardware and software installation and configuration.- Built custom desktop computers according to customer specifications.- Researched, priced, and ordered computer components from online retailers for custom builds.- Show less

Melville, New York, United States

-Mediated between customers and technical support for billing, software, and handset issues. -Managed inventory of 5,000+ products, conducted regular counts, and documented shipments. -Audited daily sales paperwork and managed $15,000 in daily deposits. -Ensured compliance with audit and security policies through daily store inspections.

Huntington Station, New York, United States

- Created and installed weekly home theater equipment centers worth between $10K and $25K.- Designed and built custom home theater media computers monthly for clients spending over $100K on home theater equipment, which included a rack-mounted media server holding over 1K movies and 400 disc DVD units integrated into the customer’s home theater.- Maintained a Windows network with Windows Server 2003 for eight users. - Researched, priced, and ordered all home theater media computers… Show more - Created and installed weekly home theater equipment centers worth between $10K and $25K.- Designed and built custom home theater media computers monthly for clients spending over $100K on home theater equipment, which included a rack-mounted media server holding over 1K movies and 400 disc DVD units integrated into the customer’s home theater.- Maintained a Windows network with Windows Server 2003 for eight users. - Researched, priced, and ordered all home theater media computers parts from four vendors. - Generated lists of parts, inventory, project status lists, and cost analysis for each custom PC order in Microsoft Excel. Show less