Derek Atkins Email & Phone Number

Grand Rapids, Michigan, United States

Grand Rapids, Michigan, United States

Working with member service teams at five MVP Athletic Clubs and our corporate Member Support Center to develop procedures and guidelines that shape how we interact with our members and prospective members to provide a world-class experience from the first touchpoint, through the sign-up process, and then throughout the life of their membership.

Grand Rapids, Michigan, United States

- Planning, directing, and coordinating all Electronic Data Interchange (EDI) services and support to achieve overall strategic and operational goals through quality initiatives, regulatory compliance and system integrations. - Collaborating with Priority Health leadership teams and business areas to ensure timely and accurate delivery of electronic enrollment and claims data for all lines of business.

Grand Rapids, Michigan

- Providing operational and strategic leadership for multiple teams within the commercial Revenue Cycle operations department: Large Group, Small Group, Fulfillment, and Premium Management - Collaborating with teams and leaders across the department as well as the wider Priority Health organization to ensure positive on-boarding experiences for large and small businesses - Working with team members to identify areas of improvement and partnering with key stakeholders to implement new process, personnel, and technological solutions - Utilizing reporting mechanisms to analyze production and performance data and distilling it into performance metrics for reporting snapshots

Greater Grand Rapids, Michigan Area

Coordinated a Lilly Endowment funded project to develop, implement, and evaluate models of regionalized congregational resourcing in Southern California, Southern Ontario, and the US Midwest. • Provided supervision and support to ten part-time coaches assigned to three regional teams • Designed and facilitated yearly training events for regional teams and selected CRCNA regional staff • Helped regional teams design learning events and develop learning communities for congregational leaders • Collaborated with various CRCNA agency and ministry leaders to develop systems to resource congregations via emerging regional channels • Developed multiple evaluation tools and strategies to assess the effectiveness of the project • Maintained project files and wrote yearly grant reports for the Lilly Endowment• Managed project and regional budgets to ensure the project stays within the grant’s financial framework

Greater Grand Rapids, Michigan Area

Provided start-up and operational leadership for the CRCNA’s new Faith Formation Ministries (FFM)• Worked closely with the FFM Team Leader and core team to translate the vision, ideas, and direction of FFM into a strategic system of programs, trainings, and other ministry support initiatives • Oversaw the implementation, maintenance, and evaluation of FFM initiatives by providing project management and budgetary oversight• Assisted in the design and facilitation of training workshops for church leaders in various ministry settings across North America • Assisted in the development of new faith formation ministry resources• Set-up and managed FFM’s internal and external communications systems • Supervised the work of two summer interns• Worked with the FFM team and the CRC’s Ministries Support Services group to guide the stewardship and development of the denomination’s existing faith formation and discipleship resources and curricula

Greater Grand Rapids, Michigan Area

Provided project management and editorial oversight for a wide variety of print and online ministry resources• Developed and revised resources for middle and high school ministry • Designed and facilitated training workshops and webinars for church leaders in various ministry settings across North America • Developed relationships with local, regional, and national ministry leaders/organizations to provide support and a connecting point within the Faith Alive publishing agency • Served as a leadership coach for the “Next Steps” faith formation initiative • Co-convened an inter-agency collaborative work group focused on catalyzing faith formation efforts throughout the CRCNA on request of the Executive Director of the CRCNA

Greater Grand Rapids, Michigan Area

Part-time management of daily club operations while finishing up graduate studies.

Greater Grand Rapids, Michigan Area

Provided leadership and oversaw all aspects of business at a multi-purpose sports performance training center. Administered a broad range of high quality fitness, sport, and recreation programs and services while delivering them to a large, diversified customer base.

Greater Grand Rapids, Michigan Area

Provided leadership and helped coordinate the opening and operations of a multi-purpose sports performance training center.

Greater Grand Rapids, Michigan Area

- Handled membership inquiries and provide sales support and customer service for prospective members as well as new and existing members.- Cooperated with Basketball Coordinator to develop and implement basketball programming for both youth and adults.

Greater Grand Rapids, Michigan Area

Managed all aspects of summer sports camp programming, counselor training and leadership, and event administration.

M.T.S., Historical Theology

Activities and Societies: Student Senate RepresentativeCalvin Theological Seminary Institutional Grant recipient Calvin Theological.

Ba, History And Social Studies

Activities and Societies: Hornet Football Team Member, 1998Kalamazoo College Honors Scholarship Recipient