Derek Bennett Email & Phone Number

Auckland, New Zealand

Responsible for the day to day operations of Bentley Auckland , New Zealand's sole Bentley franchise for New cars , pre-owned , parts & service. Awarded Asia Pacific Bentley Motors Retailer of the Year, recognized for exceptional performance in customer satisfaction, return on sales, adherence to brand standards, and other key performance indicators.Recognized by the factory for consistently growing the Bentley brand in a distinctively New Zealand context, setting best practices for Bentley regional teams worldwide.Achieved outstanding sales performance in Mulliner Limited Edition cars, consistently meeting and exceeding annual new car sales targets from 2017 to 2023.Earned top rankings in customer satisfaction, optional extra uptake, and certified pre-owned salesSuccessfully utilized social media platforms, including YouTube, Instagram, Facebook , LinkedIn ,WeChat , TikTok, and Google Places, to enhance online visibility, customer engagement, and sales effectiveness.Leveraged WeChat to collect qualified customer accounts resulting in numerous sales and referrals through targeted marketing efforts and highly personalized interactions.

Westfield London

Contracted to the Sytner Group as a joint partnership and venture with Bentley Motors. Bentley Studio London in Westfield London's "The Village", was one of only two in the world designed to sit alongside other luxury brands such as Louis Vuitton , Tiffany & Burberry. Bentley Studio London was an exciting and incredibly challenging year long project designed to showcase the Bentley Brand in a new and contemporary way aimed at widening the appeal of the Bentley brand and testing the potential to operate a Bentley franchise in a large scale luxury mall environment.An opportunity to move back home to NZ and to continue with Bentley arose towards the end of the project.

London, England, United Kingdom

Operational responsibility for Jack Barclay Bentley , Bentley Berkshire , Bentley Hertfordshire , Bentley Surrey and Bentley Cheltenham working together with the Bentley Motors regional team to coordinate targeting , joint marketing initiatives and the day to day operational and performance needs of the Bentley franchise.

Jack Barclay Bentley

Jack Barclay is the worlds oldest and largest Bentley Dealership based in Mayfair, London. Responsible for day to day management of the dealership, P&L, accounts reviews, customer satisfaction programmes, marketing & database, affinity partners and manufacturer relationships. • Created a showroom intranet to act as a central resource and knowledge base for all sales, marketing, reception , logistics & administration departments.• Implementation of Salesforce CRM across from Autoline - an industry first.• UK Pre Owned Dealer of the Year.• Established a Group library and archive of all New and Used Stock with pricing, site locations & Images.• No 1 performing Bugatti Dealer in the world. • Year-on-Year growth in share of Bentley wholesale units.• Consistently upper quartile in Balanced Scorecard performance.• Consistently upper quartile Customer Satisfaction ranking in both Sales and Service.• UK dealer representative on the Global Training Board . • Royal Warrant to The Queen obtained for Aftersales in 2013.

Holland Park , Kensington.

Holland Park BMW & MINI Responsible for managing a sales team that delivered 1,750 new and used vehicles, together with marketing, administration andcorporate sales. Tasked with achieving and reporting on BMW and HR Owen Budgets/Targets, running a large demonstrator and service loan fleet, continuous improvement of customer service, and showroom events.• A consistently high customer satisfaction score over 95%• Recruited a Mini Salesperson a full year before launch resulting in the largest opening order bank in the UK.• Devised effective and motivational morning sales meetings that were sighted as “best practice “by BMW GB regional team.• Continually upper Quartile HR Owen dealer for F&I & add-on performance and consistently in top 5 largest BMW & Mini retailers.