Charismatic, people-centered and solutions driven General Manager with extensive theoretical and practical experience in successfully delivering on large scale and highly complex operational initiatives in support of strategic planning and change, business transformation, leadership alignment, stakeholder and client relations, diversity and inclusion initiatives and service & people management in both public and private sectors, across transit, transportation, retail and logistics industries. Innovative executive management professional with dynamic communication skills and ability to analyze situations, conceptualize, plan and execute operational business plans. Expert in providing strategic direction on the development, implementation and management of D&I organizational policies, procedures, programs, and training initiatives. Inspirational public speaker with ability to influence & persuade, leading to behavioral change, reduction of cost, maximization of profitability and improved business performance.