Derek Birch Email & Phone Number

Salt Lake City, Ut, Us

Provo, Utah, United States

Focus on developing relationships with local business to aid in helping drive google fiber's innovative fiber services for business. I focus on growth through innovative business solutions driven by powerful connectivity and reliable communication. I help connect businesses to insights, updates, and the latest offers on business data, video, voice, connectivity and other technology solutions.I pride myself on understanding businesses real problems and connecting them to the right solutions.

Sandy, Utah, United States

Focused on assisting and developing relationships with local business to aid in their growth through innovative business solutions driven by powerful connectivity, advanced security and reliable communication. I help connect businesses to insights, updates, and the latest offers on business data, video, voice, connectivity (Internet, Ethernet, SDN/ SD-WAN), and other technology solutions.I pride myself on understanding businesses real problems and connecting them to the right solutions. - Recognized as Best of the West winner for outstanding performance and Top Sales Professional during Q3 in 2022. - Earned Above and Beyond and Game Changer Awards in Q2 2023

Sandy, Utah, United States

Was Invited by Senior Leadership to help build the account management team with focus on nurturing partner relationships by retaining business and helping our partners achieve their strategic sales goals. My focus is on building trust and credibility with our partners while understanding needs and setting clear expectations. I am the liaison between the partner and internal operations and processes helping move projects seamlessly and effortlessly to completion.Was asked in November to help lead the review and preparation of our weekly commissions for channel sales. This includes pulling all M1/M2 reports from our CRM and digging in to make sure our dealers are getting paid properly and in a timely manner. Here are a few highlights of what has been accomplished thus far: - Working with our internal accounting team, I quickly developed key processes to help get reports completed in a timely manner so dealers get paid on time - Working with our CRM/quickbase experts we now have strategic M1/M2 reporting we pull from to help understand how our dealers are getting paid and can quickly define discrepancies that help us pay our dealers properly and build confidence and credibility in our systems.

Sandy, Utah, United States

I managed the dealer support and deal acceptance teams focused on providing exceptional support to our channel sales partners and their projects. Our focus was creating a unique and personal experience for each partner with special attention on helping move projects through the pipeline while working to define excellence in operations by empowering, educating and inspiring everyone who utilized our services. - Developed the channel sales project operations gold standards which outlined our vision, mission and success values helping drive our purpose and why we strive to provide excellence in the workplace.

Salt Lake City, Utah, United States

I lead and oversaw the operations of the intake and processing teams responsible for quick and accurate turnaround of new solar projects entering the pipeline. This includes KPI's, hiring, employee engagement, culture, cross functional communication and all operations in processing to build an exceptional team with a single vision to elevate our game each day.I also developed and lead our leadership coalition to create effective and positive change within the company as a whole. Began development of a leadership program with focus on culture and creating an environment where personal and team growth is possible.

Utah, United States

- Won the Utah “Team Cup” 5 out of 8 quarters from 2018 - 2019 for the top performing team in Utah. This award is given to the team ending the quarter with the highest percentage to goal. We exceeded 169% to budget in Q1, 131% to budget Q3 and 150% to budget Q4 in 2019- In Q4 of 2015 I took over a team of 13 Sales Professionals operating at approximately 82% to budget. By January 2016 we were performing at 106% to budget- Yearly Performance KPI's from 2016 - Q1 20202016 - 100% to budget, 2017 - 131% to budget, 2018 - 123% to budget, 2019 - 151% to budget, Q1 2020 - 155% to budget through my last day- Represented the Mountain West Region in 2018 as an Elite Member achieving top performance in growth as a Sales Development Manager- Project Lead for a 2018 Comcast Cares Day event at American Prep Academy School in West Valley City. Recruited over 970 volunteers during this one day event. Planned and managed 12 major school improvements. Due to our efforts, the APA earned a total of $17,753 in foundation grant funding- Regularly analyzed KPI's, operational processes, marketing, processes and incentives. Also implemented strategy based on this analysis- Started a monthly MWR (Mountain West Region) MDU (Multi-Dwelling Unit) sales huddle call for all MDU sales professionals and their managers. Was influential in the development of a training program to develop MDU sales professionals across the region- Co-Developed a Community Account Rep (CAR)/MDU sales professional program designed to strengthen relationships and a strategy to improve Comcast penetration percentages to assigned CAR property portfolios- My Job was affected by Comcast's forecasting of customer buying habits resulting in a 60% reduction of the direct sales workforce. The position i held was eliminated as of May 17th, 2020.

Utah, United States

- Helped to develop sales skills and performance of other sales professionals on our team through mentoring and spending time training best practices and effective daily routines that lead to success- Worked on the competitive response team as the Executive in Utah in response to Google Fiber's entrance to market in Provo, UT over a team of 12 D2D Professionals - While in this role I exceeded budget to %120 while also helping management lead meeting, training and driving productivity and incentives* Promoted to Sales Development Manager

Utah, United States

- Earned MVP Q4 2014 on our competitive response team in response to Google in Provo, UT for outstanding service and production earning top honors.- Received 3 Ant awards in February and August of 2014 as well as Jan 2015 by my peers for outstanding teamwork and leadership in supporting the team environment and mentoring while addressing challenges and obstacles with professionals.- Was assigned to lead the competitive response team of 13 professional while our manager transitioned from his current role to a new promotion. Helped oversee business priorities, plan team incentives while reviewing KPI's and development of critical skills for success. I shadowed team members and created education huddles.

West Valley, Utah

- Performed leading management roles in 2 stores within the Greater SLC area. Drove store experience, managed merchandising operations, drove costumer experience while using expertise to set priorities based on data and evidence. Employed root cause analysis to make informed decisions and problem solve. Executed business priorities, planned and pursue team based improvements and organizational initiatives, while managing ethics and compliance to align with regulations both local and government directed. - Was responsible for teaching, training, and developing associates to maximize performance and team development.- Developed safety and loss prevention measures using company initiatives and safety awareness programs resulting in 0 accidents during construction and store set up of the Draper store- Employed performance improvement principles to address deeply rooted organizational problems resulting in improved employee and customer satisfaction by 10%- Oversaw business priorities, planned and pursued team improvements and organizational initiatives while managing ethics and compliance to align with regulations both local and government directed- Coordinated schedules, training and daily routines for teams ranging from 30 - 150 associates across multiple departments- Executed daily planning of product placement and effective coordination of stocking for nearly $500k of merchandise delivered daily to the business.

Saratoga Springs, Utah

- Earned "associate of the set" award for the most outstanding associate while our organization set up a new store in Seratoga Springs, UT. This award earned me a week long trip to company headquarters.- First position in my first store as the head of all merchandising over hard lines. Responsibilities included planning seasonal sets, training new associates, executing company initiatives, managing all freight and people within my area and supervising associates.- Managed the setup and execution of multiple events including Black Friday, the biggest shopping day of the year. Lead merchandise placement, associate coverage, customer traffic flow and safety measures.

Greater Salt Lake City Area

- Assisted in developing safety protocols along with team communication and prevention of workplace accidents. Reviewed accidents and st expectations for employee safety and routines. I also lead many training classes on safety and followed up on key initiatives related to health and safety in the workplace - Loaded 3 UPS trucks while assisting others on proper execution of loading protocols to maximize efficiency and productivity - Developed skills in the sorting, shipping and scanning of merchandise from order to delivery across multiple supply chains- Worked across multiple areas within the warehouse from package delivery at the warehouse to delivery to the customer in the field

- Created and operated a chiropractic office from 2001 to 2009 specializing in preventative care, nutrition, women's health, and musculoskeletal injuries. I was and still am an educator and lecturer on a variety of health related subjects. I was responsible for patient care and treatment protocols, billing, hiring, training and payroll- Developed and implemented marketing and business building protocols to build client base from the ground up resulting in a 40% increase of new clientele during each year of business- Designed and executed treatment protocols that retained 98% of all clients that were seeking treatment in our office- Composed and presented numerous health related presentations to organizations and businesses throughout the greater SLC and surrounding area - Coordinated and marketed tools and resources regarding business marketing plans which included numerous trade shows and vendor presentations- Collaborated with local businesses and business executives to provide B2B building solutions that increased client traffic and built established networking frameworks- Effectively managed and maintained hundreds of patient files including treatment plans, billing procedures generating revenue streams that preserved daily and weekly gross margins

D.C., Chiropractic, Doctorate

Course outline included a variety of advanced classes including embryology, general and gross anatomy, histology, cell biology.

B.S., Zoology/Pre-Med Pre-Dental

Activities and Societies: All classes were designed around preparing for medical/dental school. Studies included the regular core classes.