Having over 30 years in the telecommunications and IT industries, Derek has worked on various assignments in Regulatory Accounting, Finance, and IS/IT.His experience spans, but is not limited to, the following areas:• IS/IT outsourcing, contract, and service level management,• Application support service and operations management,• Business process improvement (mapping, analysis, redesign, implementation), and• Change management & communicationsDerek is a versatile and experienced leader, with a strong business acumen, and proven track record of success. He has demonstrated the ability to successfully deliver on independent, self-directed projects, as well as lead both small and large teams to achieve business, operational, financial, and customer satisfaction objectives. His various assignments has provided him the opportunity to develop and leverage a wide set of technical and soft skills and business interests.Derek has highly developed communications, interpersonal, analytical skills, which allows him to adapt to a variety of assignments and business situations. He has a strong sense of harmony; striving for consensus and mutual benefit in the majority of situations. Derek is also a relator and looks back in context for answers. Naturally drawn to develop lasting relationships, he appreciates each that each individual has unique qualities and is a keen observer of other people's strengths. Through providing a supportive empathetic work environment, he strives to draw out the best in each person, thereby building strong, resilient, and dedicated teams.