Derek Buffo Email & Phone Number

Captive Medicare Solutions Agent- At HAP my job is to educate the Medicare population on the best choices and options based on their specific health and life situation. I offer 1 on 1 analysis or multiple "Medicare 101" Seminars throughout the Metro Detroit Area. Contact me for my upcoming dates!!

Greater Detroit Area

Managing the Client Experience while we design, educate and implement our advanced life insurance strategies and methodologies for our clients.Oversee all contracting and compliance requirements for our team of 60+ agents across the Midwest.Communicate any and all instructions to our clients and agents in order to get policies issued in the shortest time frame possible.Relate any new and updated product offerings to our team of agents from our broad network of carriers.

Lansing, Michigan Area

Greater Detroit Area

Michigan

•Provides leadership, direction, motivation and supervision of direct reports. Coach staff in the growth and improvement of skills through timely, specific and constructive feedback. Oversees the training and development of employees. Screens, interviews and hires employees.•Monitor the status of all recruitment prospects, analyze statistical recruiting data and provide input where needed.•Guide employees and oversee their work to ensure compliance with policies and procedures, ethical practices, and the guidelines of government and accrediting organizations.•Support the administration of the ITT/ESI Representative Performance Plan.•Obtain and maintain ITT/ESI’s Recruitment Presentation Certification.•Participate in the development of the college’s business plan by recommending recruiting goals, budgets and staffing plans.•Assist in college public relations activities. Assist the Director in development and maintenance of government and agency contacts to promote ITT/ESI.

Madison Heights, Mi

Educated potential students on benefits of new career and guide toward appropriate educational patDeveloped a rapport with students that is built on honesty and trustUtilized my relationships to acquire new personally developed leads through on campus networkingFollowed all proper accreditation rules and guidelines in terms of legal and ethical admissions practicesEffectively handled all admissions paperwork and document in campus software in a timely fashionSubmitted appropriate weekly reports in a timely manner to Regional Director of Admissions and Vice President of AdmissionsDeveloped the skills of Admissions Representatives and oversee and contribute to the admissions outcomes at the campusConsistently met customer service standards and follow compliance requirements to achieve campus enrollment and retention goalsCommunicated with the Admissions Representatives as well as with the Regional Director of Admissions on a daily basisAssisted with interviewing potential candidates for employment Mentored new or struggling Admissions Representatives to ensure they are maintaining performance levels as outlined by the company and work on performance improvement plansCreated activities and programs for students to promote motivation and enthusiasm to complete the programCoordinated facility events such as campus cookouts, school competitions and employee incentive parties to increase enthusiasm among staff and students