Team lead, Citrix workgroup coordinator, and systems engineer implementing and managing a complex Windows and Citrix on-prem and cloud-based environment to deploy Epic's EHR healthcare software.Core responsibilities include organizing, preparing, and running scheduled maintenance during off-peak hours to minimize impact on hospital analysts and nurses, while also responding to and mitigating the impact of live incidents.Involved in a wide range of other internal projects and responsibilities, most notably around new hire onboarding education and processes, as well as overall team direction and integration with Citrix Virtual Apps and Desktops.

Provided private instruction to individuals to improve academic performance and prepare for AP and IB exams, including developing my own course to teach an accelerated summer program covering the IB HL AA math curriculum.

Tutored students online in various subjects, including physics, math, and economics, with a 98% positive rating.

Tutored math to K-12 students in a group setting by assigning and grading problem sets to build mathematical foundations in various skills.