Derek Jackson Email & Phone Number

Founded management consulting firm whose goal is to empower business founders and leaders to navigate the complexities of technology and digital transformation to drive sustainable business growth.- Coached and advised founders of early stage venture startups on how to turn technology into a competitive differentiator and enabler of their business vision.- Partnered with business executives to define product and technical strategies. Guided the implementation of innovative software solutions to enable business value creation.

Woonsocket, Ri, Us

Spearheaded the transformation of engineering practices and culture using the SPACE framework, implementing initiatives that fostered team cohesion and reinforced best practices. Delivered the Digital Developer Platform to simplify complex public and private cloud technologies, enhancing developer experience and productivity while reducing application time to market, operational costs, and improving availability and security.- Unified engineering teams and individual contributors across Aetna and CVS Digital around a shared mission to enhance developer experience, resulting in a 20% year-over-year increase in engagement metrics. Built a 200-person DevEx and platform engineering team, establishing clear career paths and goals that led to a 25% increase in employee retention.- Utilized surveys, customer interviews, and data-driven strategies to develop a comprehensive roadmap for AWS and GCP developer platforms. Prioritized compute, data/storage, IaC, container management, secrets, messaging, API management, observability, and CI/CD services to support business-critical applications. Launched an enterprise developer portal to abstract platform functionality, providing application service templates and service discovery.- Achieved a 48% reduction in monthly operational costs by optimizing cloud expenditure through improved infrastructure and monitoring capabilities, saving about $1.6 million annually.Cultivated a culture of continuous learning by coaching teams on engineering delivery transformation using DORA metrics. Strengthened a DevSecOps culture, leading to a 50% year-over-year reduction in production incidents through improved mean time to detect and recover from issues.- Introduced team-building and culture-transforming activities, including town halls, hackathons, tabletop exercises, and focused learning sessions to develop high-performing behaviors. Expanded this model beyond the founding DevX and Platform organization, increasing participation by 200%.

Founded real estate investment and property management company that served the New York City metropolitan area. Maintained on average a 90% monthly occupancy rate. Realized a successful exit through the portfolio sale with a 30% ROI.

Hartford, Connecticut, Us

Oversaw the integration of Active Health’s products, technical architecture, and modules into Aetna and CVS Digital's corporate strategy while reporting directly to the CTO. Collaborated on business product strategy and the development of current and future state architectures. Led organizational transformation efforts that included coaching and mentoring individuals and teams into new roles, fostering a unified culture and aligning technical assets with the broader Digital organization. This strategic integration enabled teams to effectively execute the technical architecture and business vision, and yielded approximately $10 million YoY savings.

Responsible for architecture, design, development, delivery, and ongoing production operations of the company’s core applications.- Partnered with product executives to define and deliver annual product roadmaps.- Scaled organization from 150 to a borderless team of 350 in three months to meet roadmap delivery demands. Managed $112MM annual budget forecast to plan.- Adopted a Hadoop based data lake and drove the creation of AI Predictive Models and Machine Learning algorithms to complement the existing CDS journey.- Established and incorporated the company’s first formal architectural practice into the SDLC process. Mentored and coached a diverse team of architects, including new hires and engineers transitioning from engineering roles. Fostered a culture of collaboration and best practice development, to realize significant productivity gains, minimize waste, and increase component reuse. Conceived of and led an API First product and architectural strategy to reduce cost and time to market by simplifying integrations.- Coached and mentored a senior engineer to establish and lead the Software Performance Architecture and Engineering Center of Excellence. The engineer was empowered to grow the practice which enabled organic organizational subject matter knowledge growth and improved system reliability. This initiative reduced year 0 planned hardware expense by $1.2M and application scaling costs by over 50% YoY.- Guided an organizational transformation to SAFE agile practice.

Launched technology and management consulting firm providing business strategy, technical advisory and implementation services. Services targeted two customer cohorts; Large organizations in government, financial and healthcare space wanting to architect and deliver technical solutions, and entrepreneurs/startups looking to develop and validate solution fit for problem, product market fit and/or go to market strategies. Advised and coached entrepreneurs to 4 successful product launches and 2 successful exits via acquisition.

Promoted into newly created leadership role with additional responsibility reporting directly to the Population Health CEO. Managed system development and delivery across the population health product lines.- Partnered with product teams to create, budget and solution $47MM product roadmap.- Responsible for the technical strategic direction of 15+ custom applications and high-performance websites. Documented and presented current and future state architectures to C-level executives across business units.- Partnered with external vendor to introduce the first offshore development team. Coached existing leaders on onshore / offshore development best practices. Expanded model for growth of offshore development to 100+ resources across the organization, reducing average labor costs by over 60%.- Responsible for the direct and indirect management of 150+ onshore/offshore developers. Coached, mentored and ultimately promoted 6 engineers into management roles.- Coached and mentored multiple cross-functional teams through the transition from Waterfall to Agile methodologies. Facilitated Agile training workshops and hands-on sprint planning sessions. Guided team members in adopting Agile practices and ceremonies such as iterative development, daily stand-ups, and retrospectives. The transition improved product delivery speed, and enhanced collaboration between development, product and customer teams via feedback loops. Achieved accelerated in product delivery through a 300% increase in deployment frequency by shifting quality left and leveraging customer and data-driven feedback loops

Expanded the enterprise’s real-time analytic and clinical decision support system (CDSS).- Responsible for 3-80 direct and indirect reports, and managed ~$13MM budget to plan.- Partnered with clinic staff to obtain a deeper understanding of patient and provider interactions and the thought process of clinical diagnosis. - Conceived and led the implementation of a multi-source health record model that normalized and aggregated data across multiple sources including adjudicated and pre-adjudicated claims, PBM, EMR, EHR, HIE and medical device sources.- Senior member of CTO’s architecture advisory team. Evaluated new technologies, recommended strategic solutions and conceptualized/implemented key architectural performance improvements across the enterprise.- Designed development and delivered in architectural, technical manager and hands-on development roles the Care Plan content engine. The product was patented by Aetna.- Defined and implemented controls for SDLC process in support SOC2 certification. Coached teams on best practices of control implementations to achieve SOC2 certification without exceptions.

- Delivered mission critical clinical risk stratification decision support and health state system.- Conceived and implemented business user configurable risk scoring rules using a rules engine- Designed and implemented integration strategy for AHM’s clinical rule-based applications with Aetna’s PHR. The integration resulted in an additional 16M lives on the products and services.- Analyzed system performance and scale. Designed and developed plan that yielded end-user performance gains of 60% and enabled 400% increase in application scale of concurrent users. - Established standards for continuous build and testing using Jenkins and Junit which increased test coverage by 300+% and stabilized releases.

Au

Designed, implemented, tested and delivered a multiple-desk, enterprise-wide fixed income pricing & risk trading systems for tier-one financial services firms. Designed and implemented performance and stress tests used to improve message throughput and scalability of the Iris trading platform which produced a 400% increase in the number of trades processed per second. Developed a headless Server API to allow clients to design and implement their own UI leveraging the pricing and risk functionality of the Iris trading platform. Worked directly with the client technology teams and traders to gather requirements and quickly resolve issues.

Frankfurt Am Main, Hessen, De

Led multiple teams through full SDLC of fixed income and derivative trading and analytic systems. Envisioned and delivered a Euromoney Award winning Order Distribution platform.- Managed the development of a sales trade capture application based on C# and Java web services. Responsible for architecture proof of concept and prototype.- Envisioned and delivered a FIX based B2B Order Management System. The application won the Euromoney Award for the Best Fixed Income White-Labeled solution.- Worked directly with the user community and business sponsors on the Trading Floors to understand and catalog new requirements and perceived problems/issues.- Designed and managed the development of several Oracle 9i application databases.- Designed and implemented performance/stress tests used to improve processing speed and scalability of the WAB trading platform. This work enabled more products on the platform which increased trade volume and revenues.

As a consultant for Deutsche Bank, I was involved in a full phase scope, design, development, testing and release of Web Autobahn (WAB), an internet-based trading platform for bonds and interest rate swaps across multiple continents. The system implements the FIX protocol with price and order/deal messages in real-time on an applet. The implementation consisted of a fault tolerant n-tiered object-oriented architecture running on clustered Weblogic Application Servers. Received “Client Impact Award” for work on the Deutsche Bank engagement.

Architect, team leader and senior developer of a Customer Care and Billing system for a large European telecommunications company. The system is implemented through the use of distributed object technology and is based on a three-tier client-server architecture.- Technical Architect – responsible for component architecture management, overseeing the design and development process and creating prototypes- Team Leader of Activity / Workflow Area – Responsible for risk management, issue escalation, issue resolution, resource allocation and scheduling for a team of developers.- Senior Developer – Responsible for the design and implementation of numerous business scenarios.- Member of a select company-wide research group that investigates and publishes reports about new technologies and industry trends.

Des Moines, Iowa, Us

- Member of a team responsible for the design and implementation of a three-tiered client server application. The application used a Sybase database with a Visual Basic and Web front ends. A middleware layer was written in C++ using DBLIB, RPC, and Sockets. Designed and developed a client-server portfolio analysis and rebalancing application. The database was implemented using Sybase System 10 with a Web and MS Access front end. Designed and developed a Mail Daemon using JDBC and SMTP to allow an Internet web application to send email messages across the company intranet to employees of the bank.- Member of a team responsible for design and implementation of an Internet client/server application for private banking and investment management – performed quality assurance and usability testing, implemented CGI in C, wrote basic SQL stored procedures and numerous web pages using HTML.

Bachelor'S Degree, Computer Science

Education record

Education record