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Derek Creighton Email & Phone Number

Food and Beverage Manager at NWG (Northumbrian Water Group)
Location: Newcastle Upon Tyne, England, United Kingdom 11 work roles 1 school
1 work email found @apartment-group.com 1 phone found area 203 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email d****@apartment-group.com
Direct phone (203) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
NWG (Northumbrian Water Group)
Role
Food and Beverage Manager
Location
Newcastle Upon Tyne, England, United Kingdom
Company size
1024 employees

Who is Derek Creighton? Overview

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Quick answer

Derek Creighton is listed as Food and Beverage Manager at NWG (Northumbrian Water Group), a company with 1024 employees, based in Newcastle Upon Tyne, England, United Kingdom. AeroLeads shows a work email signal at apartment-group.com, phone signal with area code 203, and a matched LinkedIn profile for Derek Creighton.

Derek Creighton previously worked as Assistant General Manager at Apartment Group and Guest Experience Manager at The Doxford Group. Derek Creighton holds English, Maths, Music, Commerce, Technical Drawing, Woodwork, Metalwork, Art, Rural Studies from Bellingham County School.

Company email context

Email format at NWG (Northumbrian Water Group)

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{first}{last}@apartment-group.com
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AeroLeads found 1 current-domain work email signal for Derek Creighton. Compare company email patterns before reaching out.

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Profile bio

About Derek Creighton

I am a passionate and self-motivated IT Support and Service Delivery Manager, with 20 years’ experience of managing technical customer support teams to deliver the highest standards of support in a number of industries, including eCommerce, mCommerce, pharmaceuticals, hospitality, healthcare, software and construction. I have restructured departments to build more effective and experienced teams, leading them through periods of considerable change to deliver measurable improvements in performance, satisfaction and service delivery.I am experienced in working with both internal and external clients, building productive relationships to quickly identify their requirements and understand their customer experience.Key areas of expertise include:• Excellent interpersonal, communication, time management and resource allocation skills• Motivating and leading high-performance customer and break-fix support teams• Highly numerate in successfully managing multi-million pound budgets • Well-developed operational and strategic problem solving skills• Strong track record in creating and delivering SLAs, KPIs and service improvement• Keen leadership and communication abilities derived from managing global multi-cultural and multi-disciplined teamsSpecialities: strategic planning, incident management, problem management, effective communication, e-commerce, m-commerce, SEO, payment methods and set-up, mobile technologies, application support, recruitment, people management, staff development, budgetary control, remote team management, technical documentation, outsource management, start-ups.

Listed skills include It Service Management, Service Delivery Management, Customer Satisfaction, Project Management, and 39 others.

Current workplace

Derek Creighton's current company

Company context helps verify the profile and gives searchers a useful next step.

NWG (Northumbrian Water Group)
Nwg (Northumbrian Water Group)
Food and Beverage Manager
durham, united kingdom
Website
nwl.co.uk
Employees
1024
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Company profile
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11 roles

Derek Creighton work experience

A career timeline built from the work history available for this profile.

Assistant General Manager

Apartment Group

Northumberland, England, United Kingdom

Apr 2023 - Aug 2023

Guest Experience Manager

The Doxford Group

Alnwick, England, United Kingdom

Aug 2022 - Apr 2023

Venue Manager

Apartment Group

Newcastle Upon Tyne, England, United Kingdom

Oct 2021 - Feb 2023

Incident And Problem Manager

Tp Icap

Belfast, Northern Ireland, United Kingdom

Apr 2021 - Sep 2021

Restaurant Manager

Apartment Group

Otterburn, England, United Kingdom

Mar 2019 - Apr 2021

Head Of Customer Service

Lot Property Management

Newcastle Upon Tyne, England, United Kingdom

Mar 2017 - Feb 2019

Global Head Of Customer Support

Powa Technologies

London, United Kingdom

  • Global Head of Support delivering a high standard of customer support in an energetic and constantly changing eCommerce and mCommerce environment.Powa is an international commerce specialist that creates technologies.
  • Responsible for delivering global customer support and customer experience
  • Successfully managed Incident, Problem and Change management
  • Implemented 'Follow the Sun' approach for support
  • Strategic planning to successfully support business growth and requirements
  • Service transition planning
Jan 2014 - Feb 2017

Head Of Customer Support

Powa Technologies

London, United Kingdom

  • Head of Customer Support EMEA responsible for delivering customer support and incident management for EMEA
  • Successful implementation of ITSM tools and customer service portal
  • Designed Incident and Problem Management processes and procedures
  • Created global Service Level Agreements (SLAs) for first, second and third line support groups
  • Significantly increased customer satisfaction through reassessment of service desk processes and implementing improved call handling procedures
  • Effectively supported all eCommerce and mCommerce applications including online payment methods to meet business needs
Jul 2012 - Dec 2013

It Service Delivery Manager

Contract

United Kingdom

IT Support Management Consultant with a long successful history of Customer Support, Help Desk and Service Desk management.Key AchievementsProvided end-to-end service management for application support, desktop support, break-fix and customer requests.Continually achieved Green status for all incident SLAs.Responsible for management team and service desk.

Aug 2003 - Jun 2012

Head Of Helpdesk Services & Global Business Support Manager

Glaxosmithkline Plc

London, United Kingdom

Responsible for the management and strategy of Help Desk services and global business support within a strict process driven ITIL environment. Proven customer relationship management and leadership skills ensuring consistently high levels of customer satisfaction. Extremely business focused with a hands on approach in managing support and service functions.

Dec 1996 - Aug 2003
Team & coworkers

Colleagues at NWG (Northumbrian Water Group)

Other employees you can reach at nwl.co.uk. View company contacts for 1024 employees →

KS Kevin Smith Kevin Smith Colleague at Nwg (Northumbrian Water Group) Newcastle Upon Tyne, England, United Kingdom, United Kingdom View → GW Gavin Wells Gavin Wells Colleague at Nwg (Northumbrian Water Group) Tyne And Wear, England, United Kingdom, United Kingdom View → CC Charlie Coppolo Charlie Coppolo Colleague at Nwg (Northumbrian Water Group) Southend-On-Sea, England, United Kingdom, United Kingdom View → CL Cameron Leybourne Cameron Leybourne Colleague at Nwg (Northumbrian Water Group) Newcastle Upon Tyne, England, United Kingdom, United Kingdom View → RJ Rhys Jobling Rhys Jobling Colleague at Nwg (Northumbrian Water Group) Durham, England, United Kingdom, United Kingdom View → MW Mike Wardley Mike Wardley Colleague at Nwg (Northumbrian Water Group) Washington, England, United Kingdom, United Kingdom View → LH Louise Harrington Louise Harrington Colleague at Nwg (Northumbrian Water Group) Durham, England, United Kingdom, United Kingdom View → TL Tobias L. Tobias L. Colleague at Nwg (Northumbrian Water Group) Newcastle Upon Tyne, England, United Kingdom, United Kingdom View → GH Garry Hunter Garry Hunter Colleague at Nwg (Northumbrian Water Group) Durham, England, United Kingdom, United Kingdom View → CI Claire Irving Claire Irving Colleague at Nwg (Northumbrian Water Group) County Durham, England, United Kingdom, United Kingdom View →
1 education record

Derek Creighton education

  • Bellingham County School
    Bellingham County School
    English, Maths, Music, Commerce, Technical Drawing, Woodwork, Metalwork, Art, Rural Studies
FAQ

Frequently asked questions about Derek Creighton

Quick answers generated from the profile data available on this page.

What company does Derek Creighton work for?

Derek Creighton works for NWG (Northumbrian Water Group).

What is Derek Creighton's role at NWG (Northumbrian Water Group)?

Derek Creighton is listed as Food and Beverage Manager at NWG (Northumbrian Water Group).

What is Derek Creighton's email address?

AeroLeads has found 1 work email signal at @apartment-group.com for Derek Creighton at NWG (Northumbrian Water Group).

What is Derek Creighton's phone number?

AeroLeads has found 1 phone signal(s) with area code 203 for Derek Creighton at NWG (Northumbrian Water Group).

Where is Derek Creighton based?

Derek Creighton is based in Newcastle Upon Tyne, England, United Kingdom while working with NWG (Northumbrian Water Group).

What companies has Derek Creighton worked for?

Derek Creighton has worked for Nwg (Northumbrian Water Group), Apartment Group, The Doxford Group, Tp Icap, and Lot Property Management.

Who are Derek Creighton's colleagues at NWG (Northumbrian Water Group)?

Derek Creighton's colleagues at NWG (Northumbrian Water Group) include Kevin Smith, Gavin Wells, Charlie Coppolo, Cameron Leybourne, and Rhys Jobling.

How can I contact Derek Creighton?

You can use AeroLeads to view verified contact signals for Derek Creighton at NWG (Northumbrian Water Group), including work email, phone, and LinkedIn data when available.

What schools did Derek Creighton attend?

Derek Creighton holds English, Maths, Music, Commerce, Technical Drawing, Woodwork, Metalwork, Art, Rural Studies from Bellingham County School.

What skills is Derek Creighton known for?

Derek Creighton is listed with skills including It Service Management, Service Delivery Management, Customer Satisfaction, Project Management, Incident Management, Itil, Strategy, and Business Process Improvement.

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