- Conduct proactive outbound prospecting and lead management for key client accounts.- Assist with key sales initiatives as part of the broader Commercial Team’s business objectives.- Identify areas of opportunity within key client accounts and execute assigned account strategies.- Work directly with Sales & Marketing to develop/deploy targeted outbound emails.- Support and maintain key client account relationships among large national clients.- Coordinate contract updates, opportunity mapping, and program information for Salesforce reporting.- Assist Marketing in building prospective lead lists for outbound business development activities.- Log, track, and maintain customer lead/contact records for follow up in Salesforce.

Account Manager & Digital Producer for a medical device start-up company, responsible for client-facing interactions and project planning duties involving email campaign development & deployment, analytics reporting & measurement via Google Data Studio, customer journey strategy, and content development.Leading client meetings to align monthly budgets across several service lines while applying knowledge and use of various project planning tools, including 10,000ft & Smartsheet, to accurately forecast internal work resources to meet project plan deadlines as the key client/team intermediary.Successfully managing the Salesforce Marketing Cloud platform for our internal marketing team, including Email Studio, Journey Builder, and Social Studio, along with monthly metrics report building within our Salesforce CRM.Content ideation and development of various event and webinar plans highlighting our agency's service strengths across channels and platforms to acquire and engage prospects in the manufacturing, retail, and consumer goods industries.

Connect with CMOs, VPs, Directors and Managers of Marketing to learn about their business objectives and goals as they relate to their marketing programs and specific channels.Look to understand their strengths and provide insights into improving channel performance as it relates to their customer's connected journey on an individual basis.Share relevant experience as it relates to their industry issues, including sharing data between channels and marketing teams within their department that can create better campaign performance for those in the Retail, CPG or Home Improvement Product Manufacturing space.

Identify growth opportunities in the Fortune 1000 vertical by establishing first contact with individuals who oversee the content and/or strategy for their website through their respective IT, Web and Marketing teams and coordinate meetings among all appropriate team members involved.Assist with daily account management tasks by arranging follow-up meetings and reaching out to subsidiaries of Fortune 1000 businesses to generate further interest in our Web Governance SaaS.Gather the necessary information in regard to each specific business and the intent of their website while providing value to each facet of our Web Governance Suite and how it will improve the day-to-day maintenance and management of their web content with those specific web initiatives in mind.

Initiate contact with prospective accounts (specifically Fortune 1000, manufacturing Top 500 and energy corporations) while maintaining accurate records for all interactions made through our in-house CRM system.Establish relationships with prospective accounts by generating interest in the application of our website maintenance software and qualify the account as a lead.Be the liaison between qualified accounts and the corresponding Account Executive to demonstrate our web governance tool's capabilities on their website, in which it is able to identify and locate various errors relating to Quality Assurance, SEO and Web Accessibility.

Supervised six part-time Sales Associates as a Key Holder while organizing over $500,000 worth of inventory and securing bank slips for nightly deposit after store close.Managed account orders and processed them for production and distribution.Generated market growth by seeking out profitable new accounts in the contractor sector in addition to developing an excellent rapport with numerous current accounts to foster repeat business.Utilized extensive memorization of nearly 1,000 various product SKU's to personalize customer product options.