Derek Diaz

Derek Diaz Email and Phone Number

IT Release Manager II at InComm @ InComm
Derek Diaz's Location
Atlanta Metropolitan Area, United States, United States
Derek Diaz's Contact Details

Derek Diaz personal email

n/a
About Derek Diaz

SKILLS Business Analysis | Process Improvement | Release Management | Product Management | eCommerce | Customer Self Care | Customer Relationship Management | Program Management | Billing Systems | Change Management | Collections | Payment Processing | Point-of-Sale | Project Management | Business Intelligence KEY ACCOMPLISHMENTS● Pioneered Enterprise Change Management process to reduce losses due to Production systems downtime ($10M+ annual savings)● Developed roadmap for Enterprise Release Management Program ($120M+ revenue forecast monthly)● Orchestrated Go-live execution process for Enterprise Releases (100+ Projects across 50+ applications monthly)● Improved Enterprise application engineering team engagement and execution through Relationship Building and Leadership (400% improvement)● Established Environment Management and Scheduling process for Enterprise Application Quality Assurance sandboxes/environments ($10M Annual Savings)TECHNICAL TOOLSCERTIFICATIONS: Six Sigma Green Belt | Lean Six Sigma Champion | Agile Certified Professional | ITIL Foundation V3 | Data Analytics | Interactive Dashboards in TableauSDLC: Scrum | Kanban | WaterfallTOOLS: JIRA | Service Now | Quality Center | Plutora | Clarity | SharePoint | Docushare | Google Docs | Tableau | Powerpoint | Visio | Microsoft SuiteMEMBERSHIPS & AFFILIATIONS: Atlanta Tableau User Group (ATUG) | Business, Intelligence Professionals (BI, Big Data, Analytics, IoT) | CCRM - Change, Configuration & Release Management | Software Testing & Quality Assurance (QA)

Derek Diaz's Current Company Details
InComm

Incomm

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IT Release Manager II at InComm
Derek Diaz Work Experience Details
  • Incomm
    It Release Manager Ii
    Incomm Mar 2020 - Present
    Atlanta, Ga, Us
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  • Verizon Wireless
    Senior Business Analyst / Release Manager
    Verizon Wireless Apr 2012 - Feb 2020
    Basking Ridge, Nj, Us
    Planned and tracked all project and application impacts for 100+ Projects and 50+ application teams with each major monthly enterprise release
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  • Verizon Wireless
    Project Manager / Sr Business Analyst (It)
    Verizon Wireless Nov 2009 - Apr 2012
    Basking Ridge, Nj, Us
    Dual role for Internet Presence (My Verizon) self-serve application for Account Holders
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  • Alltel Wireless
    Technical Product Owner / Senior Business Analyst / It Supervisor
    Alltel Wireless 2000 - 2009
    Little Rock, Ar, Us
    Provided direction for overall system functionality to development, test, production support, and business teams for the Billing System supporting 12M+ subscribers (Virtuoso II)
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Derek Diaz Skills

Wireless Telecommunications Troubleshooting Integration Testing Unix Management

Derek Diaz Education Details

  • The University Of Georgia
    The University Of Georgia
    Bachelor Of Science - Bs
  • The University Of Tennessee At Chattanooga
    The University Of Tennessee At Chattanooga
    Master Of Science - Ms

Frequently Asked Questions about Derek Diaz

What company does Derek Diaz work for?

Derek Diaz works for Incomm

What is Derek Diaz's role at the current company?

Derek Diaz's current role is IT Release Manager II at InComm.

What is Derek Diaz's email address?

Derek Diaz's email address is de****@****ess.com

What schools did Derek Diaz attend?

Derek Diaz attended The University Of Georgia, The University Of Tennessee At Chattanooga.

What skills is Derek Diaz known for?

Derek Diaz has skills like Wireless, Telecommunications, Troubleshooting, Integration, Testing, Unix, Management.

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