• Served as lead Project Manager for The LEGO Group’s internal Agency, overseeing execution of fully integrated 360 campaigns across strategic third-party accounts including Amazon, Toys R Us, Walmart and Barnes & Noble • Participated in the Amazon e-commerce acceleration program as a Product Owner for point-of-sale content development and strategy• Established and implemented the processes surrounding the company's content syndication efforts across all major third-party retail sites• Worked closely with company's search marketing team to collect and study data to inform both paid and organic search strategies across Amazon platforms• Participated in establishment and implementation of strategic plan for company’s growth of sales on Amazon, including development of A+ enhanced content pages

• Served as lead Project Manager for agency’s largest active account, Regis University• Managed projects across strategic accounts including: ESPN, Cannondale, MassMutual, TIAA-CREF, Protective Life, LATICRETE, Gonzaga University, Susquehanna University, Regent University and Roanoke College• Managed budgets for client accounts, totaling over 10 million in service and media dollars• Overssaw state-of-the-art website development projects, accessibility audits and associated marketing campaigns • Developed and maintained complex project plans and schedules• Identified stuck processes and lead process improvement initiatives• Served as mentor for junior staff and provide guidance for development and growth • Consulted with internal project teams and senior management to plan, estimate, and manage targets to achieve overall goal • Managed projects and resources to budget while anticipating financial impacts that team activities and decisions had on project budgets• Evaluated completed projects and identified areas for improvement during post-mortems

• Served as Project Manager for clients including: Covidien, Kaman Corporation, Newman's Own Foundation, Jacobs Vehicles Systems, RJ Health Systems, Wireless Zone, Center for Leadership Studies, Child Health and Development Institute, Junior Achievement, and Bearingstar Insurance• Provide integrity oversight of multiple short- and long-term strategic branding and web development projects, and supplemental design and marketing initiatives • Identified and managed project dependencies and key milestones including quality assurance and delivery to clients on time and within budget• Defined project scope, deliverables and schedules to support business goals• Maintained deep knowledge of Fathom’s offerings and capabilities• Managed client relationships, including long-term retainer clients, focusing on business development and client stewardship• Managed direct reports, provided consultation for direct client interactions and conducted quarterly performance reviews• Developed statement of work and proposal documents• Set and managed client expectations• Led development of creative briefs across cross-functional teams• Mentored staff on client management best practices

• Worked with Project Managers to draft and update schedules and task lists • Tracked feedback, changes and status of information flow from clients• Coordinated and monitored the work of internal delivery teams to complete tasks on time and within budget• Alerted Project Managers to stuck processes and helped troubleshoot• Attended, documented, and generated action items emerging from client and team meetings

• Planned, designed, and implemented comprehensive marketing communications• Developed, sustained and coordinated event planning committees for seven major fundraising events• Developed and maintained company branding (including printing) through advertising • Wrote, edited and designed company website as the administrator• Researched and identified new prospects for financial support and involvement• Planned and secured company presence in various media outlets

• Assisted project managers during the redesign and launch of cl-p.com• Served as the project’s Content Manager • Managed, wrote, and edited content for the new site• Drafted content for customer communications• Designed company materials and promotional displays/signs• Created/compiled materials for legislators and municipals• Trained replacement intern

• Prepared daily schedule of work for approximately fifteen employees while supervising and managing the cashiering department.• Trained new employees to operate registers and perform cashiering duties while assessing customer complaints and providing timely solutions.