Derek Drouin Email and Phone Number
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I am a self-motivated professional with over fifteen years of sales and project management experience. I am looking to expand my network, meet new people, and create new opportunities to work together.I started my career out in sales and retail management. I made a switch to get into the IT industry and didn't look back. Working as sales and moving my way up over time I moved to the technical side of the business and focus on operations, tech management, and project management.I'm a dedicated family man and I believe that a strong, central core benefits everything you touch.
Creative Network Innovations
View- Website:
- cniweb.net
- Employees:
- 20
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Service Delivery ManagerCreative Network Innovations Jun 2024 - PresentMelbourne, Florida, United StatesThe role of Service Delivery Manager is responsible for all items tech related in the company. Responsible for KPI's and SLA's related to ticket and project completion. Managing ticket queues for customers, datacenter alerts, and ongoing projects. I lead projects and control the narrative with stakeholders. Assist with mentoring and training of technicians. Process enhancement within the ConnectWise ecosystem.
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Sales Operations DirectorCreative Network Innovations Aug 2023 - PresentMelbourne, Florida AreaAs the Sales Operations Director, I blend the skills from technical project management with the talents from my sales background to offer a unique package. In this position I am performing pre sales and post sales support to the sales team. I assist the sales team in closing deals while pushing projects forward while focusing on customer retention.
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Technical Project ManagerCreative Network Innovations Nov 2019 - Jul 2023Melbourne, Florida AreaAs the Technical Project Manager I manage all of the projects that come through the business. Internal projects, customer installs, and ongoing customer projects are all under my supervision. I also oversee and manage a dispatcher and a team of tier 1 and 2 technicians working customer trouble tickets.
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Business Development ManagerCreative Network Innovations Jan 2017 - Oct 2019Melbourne, Florida, United StatesThe Business Development Manager was an expanded role over an account executive. I continued to perform all of my sales duties but also added in developmental duties with the regional chamber of commerce and our local EDC. Worked with executive management on our sales and marketing plan.
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Account ExecutiveCreative Network Innovations Aug 2011 - Dec 2016Melbourne, Florida AreaAs the Senior Account Executive it is my responsibility to retain our existing clients as well as bring in new ones. I am responsible for quoting as well as negotiating contracts with clients. I also handle all vendor relationships including quoting, ordering, and price negotiating. Periodically I will attend trade shows as well as give presentations on the services we provide.
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Department ManagerOffice Depot Jan 2011 - Aug 2011Merritt IslandDay to day retail management focusing on technology sales and service. Trained and coached a small sales team on computer technology and services including warranties, installations, software and antivirus. -
Wireless ConsultantVerizon Wireless Aug 2007 - Sep 2010Merritt IslandWireless consultant in the Merritt Island area including Palm Bay. Worked in both kiosks (Circuit City, BJ's club) and retail locations. -
Assistant Store ManagerKb Toys Nov 2003 - Aug 2007Merritt Island/MelbourneDay to day retail operations including sales, training, freight processing and marketing. -
ManagerGamestop Jan 1998 - Jan 2003Dallas/Fort Worth AreaWorked in all forms from Funcoland to Electronics Boutique to what now is Gamestop. Held positions of store manager, group store manager, and district trainer.
Derek Drouin Skills
Derek Drouin Education Details
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Business Administration And Management, General
Frequently Asked Questions about Derek Drouin
What company does Derek Drouin work for?
Derek Drouin works for Creative Network Innovations
What is Derek Drouin's role at the current company?
Derek Drouin's current role is Service Delivery Manager at Creative Network Innovations.
What is Derek Drouin's email address?
Derek Drouin's email address is dd****@****web.net
What is Derek Drouin's direct phone number?
Derek Drouin's direct phone number is +132125*****
What schools did Derek Drouin attend?
Derek Drouin attended Western Governors University.
What are some of Derek Drouin's interests?
Derek Drouin has interest in Children, Economic Empowerment, Environment, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture, Health.
What skills is Derek Drouin known for?
Derek Drouin has skills like Networking, Cisco Technologies, Sales, Data Center, Wireless, Sales Management, Consulting, Solution Selling, Network Design, Salesforce.com, Management, Retail.
Who are Derek Drouin's colleagues?
Derek Drouin's colleagues are Jenny (Kerr) Goodman, Joseph Bartlett, Daniel Bonilla, Susan Shawn Savell, Jessica Droubay, Johaann Campbell, King Nabizada.
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Derek Drouin
Los Angeles, Ca2gmail.com, warnerbros.com2 +131046XXXXX
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Derek Drouin
Professional Athlete.Olympic Gold Medallist And World Champion. Public Speaker. Driven By Performance.Toronto, On -
Derek Drouin
Seeking Employment In Emergency Management, Criminal Intelligence, Law Enforcement, And Security.Turner, Me1gmail.com -
Derek Drouin
Redford, Mi
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