Derek Duff Email & Phone Number

Lake Oswego, Oregon, United States

Leading commercial analytics strategy for North America's premier railcar manufacturer ($3B+ revenue), driving data-informed decision making across sales and operations.Key Achievements:• Architected and implemented centralized data warehouse for commercial operations, reducing weekly reporting execution time by 8 hours while improving data accuracy• Developed innovative sales pipeline dashboard highlighting high-priority opportunities, resulting in more focused deal progression discussions and improved closure rates• Engineered repair shop heatmap analytics solution to optimize customer targeting and maximize shop profitability• Automated critical reporting processes through API integration and RPA implementation, saving 30+ hours monthly in processing time• Spearheaded integration of car pricing tool with data warehouse, establishing single source of truth for pricing decisions• Partnered with Leasing Operations to transform manual reporting into interactive dashboards, reducing execution time by 25 hours monthly• Supported LEAN project implementation for Renewal Lease team, streamlining return process monitoring through automation

Lake Oswego, Oregon, United States

Served as chief of staff to VP of Commercial Excellence & Corporate Accounts, driving strategic initiatives and analytics-based decision making for medical device commercial operations.Key Achievements:• Designed and implemented end-to-end forecasting process, resulting in 20% reduction in execution time while improving accuracy• Developed data-driven territory alignment methodology to optimize market coverage and sales force effectiveness• Led cross-functional compensation planning team, creating tailored incentive plans that balanced sales force motivation with organizational objectives• Provided executive management with comprehensive analytical support for strategic decision-making

Lake Oswego, Or

Led analytics and reporting strategy for medical device sales organization, managing a team of four analysts while serving as key subject matter expert for Sales and Shared Services organizations.Key Achievements:• Drove 300% increase in reporting output through process optimization and automated distribution systems• Generated $100,000 in cost savings by automating processes and aligning reporting standards with Medicare requirements• Reduced monthly commission processing time by 80 hours through innovative process automation• Created comprehensive Quarterly Business Review reporting suite, providing metrics-driven insights across all sales hierarchy levels• Delivered $250,000 reduction in inventory carrying costs through development of product availability forecasting matrix• Selected for global strategic executive management team based on demonstrated analytical excellence• Achieved 90% improvement in reporting productivity through ETL process optimization• Designed and implemented communication and training programs for new employees, significantly increasing system adoption rates• Expanded reporting accessibility to all sales-supporting roles through strategic partnerships with management teams

Lake Oswego, Or

Managed comprehensive sales analytics and forecasting processes for medical device organization, supporting strategic decision-making across 800+ sales representatives.Key Achievements:• Received company-wide recognition within first month for innovative forecast accuracy improvements and reporting methodologies• Reduced sales plan development time by 80% through creation of intuitive management template• Earned global recognition for collaborative development of product launch dashboards with Marketing team• Revolutionized sales management reporting through comprehensive redesign, enhancing transparency and usability• Established new standards for plan achievement tracking through timely and precise reporting systems

Portland, Oregon Area

Designed and developed comprehensive eLearning solutions for contractor certification and professional development while maintaining full-time analytics roles.Key Achievements:• Developed and deployed 30+ eLearning courses covering diverse topics from safety protocols to tax code compliance• Built and implemented Learning Management System-compatible courses for General Contractor certification programs• Created interactive multimedia content for business skills training, sales & marketing, and building code updates• Designed curriculum meeting strict certification requirements for contractor licensing

Portland, Oregon Area

Led technical education and major IT initiatives across North American operations, focusing on system optimization and user adoption for large-scale implementations.Key Achievements:• Designed and delivered role-specific training programs for field personnel using PMI principles• Developed systems projected to save $10M+ in turbine service costs and $1M+ in operational efficiencies• Achieved $10,000 cost savings through self-initiated PHP automation of PDF document generation• Successfully implemented service site quality audit database under budget and ahead of schedule• Created user-friendly interface supporting 700+ field employees, reducing SAP support ticket time by 45%• Led 10+ strategic projects in 2012, including implementation of quality audit standards system• Earned Six Sigma Yellow Belt certification and applied Lean methodology to process improvements

Portland, Oregon Area

Managed global SAP implementation training initiatives across Australia, China, India, and United States operations.Key Achievements:• Successfully trained 400+ users globally in SAP modules including S&D, SCM, DMS, PS, and LMS• Led employee onboarding program, training 300+ new hires during 2010-2011 despite four major program revisions• Developed and implemented competency tracking processes for 2,500 service employees using SAP HCM• Conducted cross-border SAP release training for 250 participants using blended learning approaches• Earned certification in Vocational Pedagogics, enhancing training development capabilities• Managed seven concurrent training projects spanning HR, Operations, and Sales divisions

Portland, Oregon Area

Selected as SAP Super User while coordinating all activities for Vestas America's Sales organization.Key Achievements:• Chosen as Super User for North American SAP Pilot Program implementation• Facilitated $1B+ in sales closures within a single week through streamlined internal processes• Reduced annual postage costs by $5,000+ through digital transformation of marketing materials• Managed VP of Sales operations including travel, expenses, and communications• Maintained sales opportunities in CRM/ERP system while handling trade show logistics• Successfully managed high-volume incoming sales inquiries (20+ daily) while maintaining brand excellence

Masters, Business Administration Professional

Bs: Advertising/Marketing, Speech Communication, Customer Relationship Management

Activities and Societies: Portland State Football, American Marketing Association Dual Major: BS Advertising; BS Marketing, Minored.