Derek Duff Email & Phone Number

Lake Oswego, Oregon, United States

• Leading commercial analytics strategy for North America's premier railcar manufacturer ($3B+ revenue), driving data-informed decision making across sales and operations.Key Achievements:
• Architected and implemented centralized data warehouse for commercial operations, reducing weekly reporting execution time by 8 hours while improving data accuracy
• Developed innovative sales pipeline dashboard highlighting high-priority opportunities, resulting in more focused deal progression discussions and improved closure rates
• Engineered repair shop heatmap analytics solution to optimize customer targeting and maximize shop profitability
• Automated critical reporting processes through API integration and RPA implementation, saving 30+ hours monthly in processing time
• Spearheaded integration of car pricing tool with data warehouse, establishing single source of truth for pricing decisions

Lake Oswego, Oregon, United States

• Served as chief of staff to VP of Commercial Excellence & Corporate Accounts, driving strategic initiatives and analytics-based decision making for medical device commercial operations.Key Achievements:
• Designed and implemented end-to-end forecasting process, resulting in 20% reduction in execution time while improving accuracy
• Developed data-driven territory alignment methodology to optimize market coverage and sales force effectiveness
• Led cross-functional compensation planning team, creating tailored incentive plans that balanced sales force motivation with organizational objectives
• Provided executive management with comprehensive analytical support for strategic decision-making

Lake Oswego, OR

• Led analytics and reporting strategy for medical device sales organization, managing a team of four analysts while serving as key subject matter expert for Sales and Shared Services organizations.Key Achievements:
• Drove 300% increase in reporting output through process optimization and automated distribution systems
• Generated $100,000 in cost savings by automating processes and aligning reporting standards with Medicare requirements
• Reduced monthly commission processing time by 80 hours through innovative process automation
• Created comprehensive Quarterly Business Review reporting suite, providing metrics-driven insights across all sales hierarchy levels
• Delivered $250,000 reduction in inventory carrying costs through development of product availability forecasting matrix

Lake Oswego, OR

• Managed comprehensive sales analytics and forecasting processes for medical device organization, supporting strategic decision-making across 800+ sales representatives.Key Achievements:
• Received company-wide recognition within first month for innovative forecast accuracy improvements and reporting methodologies
• Reduced sales plan development time by 80% through creation of intuitive management template
• Earned global recognition for collaborative development of product launch dashboards with Marketing team
• Revolutionized sales management reporting through comprehensive redesign, enhancing transparency and usability
• Established new standards for plan achievement tracking through timely and precise reporting systems

Portland, Oregon Area

• Designed and developed comprehensive eLearning solutions for contractor certification and professional development while maintaining full-time analytics roles.Key Achievements:
• Developed and deployed 30+ eLearning courses covering diverse topics from safety protocols to tax code compliance
• Built and implemented Learning Management System-compatible courses for General Contractor certification programs
• Created interactive multimedia content for business skills training, sales & marketing, and building code updates
• Designed curriculum meeting strict certification requirements for contractor licensing

Portland, Oregon Area

• Led technical education and major IT initiatives across North American operations, focusing on system optimization and user adoption for large-scale implementations.Key Achievements:
• Designed and delivered role-specific training programs for field personnel using PMI principles
• Developed systems projected to save $10M+ in turbine service costs and $1M+ in operational efficiencies
• Achieved $10,000 cost savings through self-initiated PHP automation of PDF document generation
• Successfully implemented service site quality audit database under budget and ahead of schedule
• Created user-friendly interface supporting 700+ field employees, reducing SAP support ticket time by 45%

Portland, Oregon Area

• Managed global SAP implementation training initiatives across Australia, China, India, and United States operations.Key Achievements:
• Successfully trained 400+ users globally in SAP modules including S&D, SCM, DMS, PS, and LMS
• Led employee onboarding program, training 300+ new hires during 2010-2011 despite four major program revisions
• Developed and implemented competency tracking processes for 2,500 service employees using SAP HCM
• Conducted cross-border SAP release training for 250 participants using blended learning approaches
• Earned certification in Vocational Pedagogics, enhancing training development capabilities

Portland, Oregon Area

• Selected as SAP Super User while coordinating all activities for Vestas America's Sales organization.Key Achievements:
• Chosen as Super User for North American SAP Pilot Program implementation
• Facilitated $1B+ in sales closures within a single week through streamlined internal processes
• Reduced annual postage costs by $5,000+ through digital transformation of marketing materials
• Managed VP of Sales operations including travel, expenses, and communications
• Maintained sales opportunities in CRM/ERP system while handling trade show logistics

Masters, Business Administration Professional

Bs: Advertising/Marketing, Speech Communication, Customer Relationship Management

Activities and Societies: Portland State Football, American Marketing Association Dual Major: BS Advertising; BS Marketing, Minored in.