Derek Harris Email & Phone Number

Cape Coral, Fl, Us

Idaho Falls, Idaho, United States

* Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.* Acts as the subject matter expert for home inspections and for our web application.* Acts as the project manager. Reviews all major deliverables to ensure clientexpectations are met.* Has administrative oversight of project and project goals.* Ensures that client issues are dealt with in an efficien manner, informing management of any problems that may arise.* Owns the contract and contract renewals for new work for an existing client. Approves Change Orders and invoices.* Listens for new business opportunities with the client and promotes new offerings from our company.* Works closely with data integration manager, product owner, and other technical resources to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.* Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.* Aware and in pursuit of opportunities for account growth and new business, involving the Business Development, Sales or other support.* Communicates the client's goals and represent the client's interests to the team.* Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations * Understanding of company capabilities and service, and effectively communicates all offerings to the client.* Reports on progress to the wider team, providing regular input on all account activity,* including status and call reports on a weekly or biweekly basis.* Generate and convert leads