• Provided situational advanced scouting video of 60+ players for the Major League Club• Coordinated and presented video for MiLB end of season organizational meetings• Responsible for all Arizona-related MiLB video operations for Spring Training, Extended Spring Training, AZL, Instructional League, Arizona Fall League, Spring Amateur Tournaments, and off-season programs• Procured, edited, and uploaded Amateur Draft and International Amateur scouting videos of over 300 players to CLIPS website• Brokered a mutual video trading agreement with another organization• Collaborated regularly with the Farm Director, Positional Coordinators, and Roving Instructors providing them with specific video solutions to assist in player development and evaluation• Produced instructional videos taught by each Positional Coordinator, the Strength & Conditioning Coordinator, and the MiLB Medical Coordinator• Entered game reports into Bloomberg, utilizing various statistics and report features for player evaluation• Charted over 200 games using the BATS software and utilized analytical features of the software for player evaluation and advanced scouting reports• Trained interns at various affiliates and at the Dominican Academy in the usage of the BATS software and its features• Operated Trackman system and generated corresponding reports during the 2013 Arizona Fall League• Assisted in Arizona complex housing and logistics throughout the year• Coordinated the 2014 Kansas City Royals MiLB Spring Training Picture Day as well as assisted in the throughput several other programs designed to deliver pertinent information to minor league players throughout Spring Training

• Acted as liaison between the Visalia Rawhide and the Arizona Diamondbacks• Performed scheduling for employees• Motivated and led a team of Batboys and Interns• Executed the Diamondbacks’ food budget for the players• Prepared Home and Visitor’s Clubhouses in preparation for team arrival• Coordinated the inventory and organization of all equipment for dispersal• Disbursed team-issued equipment upon player arrival and throughout the season• Maintained an environment conducive to player development in the Clubhouse• Cooperated with the Visalia Rawhide front office staff on necessary in-season requests and responsibilities.• Presented a proposal for improvements and best practices moving forward• Consulted Visalia Rawhide front office in any Clubhouse-related concerns

• Acted as liaison between the Great Lakes Loons and the Los Angeles Dodgers• Upheld exemplary customer service standards for visiting teams and umpires• Determined and accommodated the needs of visiting Los Angeles Dodgers roving instructors and executives• Interacted and worked regularly with Loons players and staff• Monitored equipment inventory• Performed scheduling for employees• Prepared equipment for team road trips• Maintained the highest standard of Clubhouse appearance

Day-to-day office activities:• Operated Ticket Return online software client• Sold single-game, season tickets, and group venue tickets to customers at the box office window, via phone, and from online orders• Used historical customer data to help individualize my sales approach for each prospective customer• Printed and delivered tickets• Handled ticket exchanges and seat location changes• Operated GoldMine customer relationship management software• Researched customer ticket purchases from the beginning of the organization (2007) to help personalize my sales approach for each prospective customer• Updated customer profiles to keep contact information accurate and useful for future seasons• Made special notes about customers to help provide them with the best possible experience with us• Primarily responsible for the handling of online orders• Actively answered phone calls, responding to customer inquiries with professionalism, helpfulness and courtesy• Instructed and trained seasonal employees and new interns in the use of our Ticket Return online software client• Scheduled and performed meetings with potential corporate customers• Received and discussed weekly sales reports• Attended bi-weekly staff meetings consisting of members from each aspect of the organization• Helped conduct interviews at our seasonal job fairGame-day activities:• Ran attendance reports prior to and during the game• Bore primary responsibility for either the Back Ticket Office or Guest Services • Oversaw performance of gameday ticket takers, addressing any issues immediately• Provided excellent customer service, ensuring that each customer feels like a guest at Dow Diamond and walks away with a great experienceContributions to the organization:• Highest sales totals for an intern in the organization’s history, striving to help the team meet its financial goals• Consulted with organization officials in regards to developing an instructional camp program

Baseball-related duties included: • Live practice and game charting using Inside Edge software (comparable to BATS)• Accurately differentiating between different pitch types and locations in real time• Reported average and peak velocities to the coaching staff• Monitored horizontal and vertical movement on pitches• Created post-practice reports of pitching performances• Timed player performances with a stopwatch such as catcher pop times, base to base times, stolen base times, pitcher from first movement to home plate, pickoff move time, double play time, 60 yard dash times, etc.• Traveled with the team on all road trips• Was responsible for live charting/video for each road game• Generated video and statistical scouting reports of opposing players• Queued up situational video clips for players prior to and after games• Prepared the lineup card before each gameNotable contributions to the program:• Researched, proposed and laid the groundwork for a permanent, multi-camera system in Theunissen Stadium (CMU’s home stadium) that revolutionizes the video delivery process• Utilized 3 camera angles: behind home plate, front view of lefty batters as well as front-view of righty batters• Each pitch is synced to the Inside Edge software live charting events, allowing for situational clips to be recalled with ease and efficiency• Created and maintained an online video database for the players and coaches to access remotely from anywhere with an internet connection• Collaborated with EdgeHQ online to create a full online database of all live charted games, making scouting and performance reports available for players and coaches to access remotely online.• Oversaw the transition from VHS to DVD video capabilities and then subsequently from DVD to primarily digital and online video mediums

Organization-related duties included:• Assisted in the planning and execution of various instructional camps• Created and sold highlight videos of kids attending our instructional camps• Managed the merchandise sales table at instructional camps• Monitored inventory levels of merchandise for sale at camps• Consulted with the coaching staff on purchasing of merchandise• Researched and purchased technological upgrades to our cameras, computers and other video-related hardware and software• Coordinated all meals on road trips• Managed the food budget, striving to be at or below cost on every trip while still providing ample supply for the players and staff• Created itineraries for road tripsLeadership and Managerial-related duties included:• Met regularly with the coaching staff to learn their vision for my role within the organization as well as voicing any pertinent opinions related to my role• Managed a staff of 3-5 video assistants• Explained the coaching staff’s vision how we can help the team achieve success• Interviewed potential candidates for the video staff• Trained assistants and delegated tasks based upon their capabilities to perform each task up to our standards• Coordinated each undergraduate assistant’s class schedule• Managed the press box during fall scrimmages, performed and delegated scoreboard operation, PA announcing, live stat entry and full-field video work• Fostered a championship culture of hard-work and dedication to helping the team win while having fun and enjoying what we doNotable accomplishments in this role:• Worked as a proud part of the 2010 MAC Conference Championship staff• Three former assistants now have positions at either the MLB or MiLB level• Executed succession plan, trained an apprentice to take over upon departure, minimizing the strain on the coaching staff to find a replacement