+ Planned and executed a roadmap of solutions to simplify account management on headsets and Horizon Mobile App, driving adoption, engagement, reducing account sharing, and optimizing for long term account personalization for 500k+ multi-user device households. + Transformed complex, ambiguous account creation and headset pairing problems for secondary users into data-driven design and technical solutions, improving headset onboarding attempts by ~25%.+ Planned and executed a cross-device, multi-feature proposal engaging key stakeholders from teams across pillars that significantly improved experience quality and access for secondary users on headsets and in the Horizon Mobile App.+ Adopted a large scope of high complexity youth compliance work in my first few weeks and lead design of age appropriate account experiences catered to 50k+ pre-teen VR users. + Quickly and proactively adapted my skillset to design for VR/XR, dogfooding Meta headsets and competitor headsets for 100+ hours, gathering insights and best practices from industry experts, and taking online courses.

I design products that solve user problems, elevate brands, and help businesses reach their KPI's. I work collaboratively with cross-functional teams at tech firms, product agencies, SMBs, and 0 to 1 start-up environments to design iOS/Android apps, responsive websites, software, and other digital tools & experiences. Interested in working together? Let's chat—📧 derek.glazier@gmail.com____RECENT CLIENTS+ Meta: VR/MR Identity, Trust, Families (present)+ Motto: Gay and Queer dating app + Meta: Business Messaging Experiences - API, People Growth teams + Mathison: DE&I Hiring & Training Platform+ Google: Think with Google, B2B Growth tools, Test my site and My Export Score, and internal web-based Educational platform for Google Marketers+ Paypal: Led redesign of global Internal Website

Designing a new way for gay and queer people to casually date and connect. Fostering a sexier, safer inclusive environment. Now available in New York City.+ Led end-to-end design, collaborated cross-functionally to execute our roadmap focused on driving growth, acquisition, conversion rate optimization, and retention, while solving critical problems in queer dating culture like ‘catfishing’ and flakiness.+ Designed Motto's NOW virtual rooms, fostering an inclusive environment for people who are serious about meeting up, maintaining a volume of ~110 avg users per room, even reaching ~200 per room at peak.+ Collaborated with cross-functional partners to optimize the onboarding flow, pushing new users to try virtual rooms, converting 47.53% of first-time users, a 150.5% increase from 18.97% 30 days post-launch of the new flow, as a result of auditing and removing points of friction, integrating a streamlined SMS login, and automating profile verification.

+ Led end-to-end design as a one-designer team; executing 0 to 1 features, user research, building and scaling the design system from scratch, content design, web design, branding, pitches, hiring, and social.+ Collaborated cross-functionally to execute a roadmap prioritizing growth, acquisition, conversion, and retention rapidly designing and implementing innovative, insight-driven features. + Owned design of Stories which resulted in ~63% increase in avg. daily time spent on the app, from 15.3 to 25 min per user, helping us hit our Q3 goal of 1,500 monthly active users (MAU), a key milestone for proving product market fit.+ As the sole designer played a pivotal role in the app’s successful launch on both the iOS App Store and Android’s Google Play Store, and the acquisition by Sound.xyz.+ Leveraged MixPanel analytics and qualitative data gathered in user interviews, A/B testing, moderated user testing, and Discord discussion to conceptualize community-driven features and validate designs.

Business Messaging ExperiencesPeople Growth | Product Designer:+ Defined design vision roadmaps, led cross-org design proposals, and implemented design experiments to drive the growth of our person-to-business messaging strategy across Instagram, Messenger, Facebook. + Led end to end design of 16 Business Messaging features, reaching 200+ million Professionals globally,expanding market reach in the EU, Africa, and Asia and addressing localized needs for SMBs.+ Fostered relationships with key stakeholders across Instagram, Messenger, and Facebook to streamline reviews, gain executive approvals to build on un-owned surfaces, identify opportunities to collaborate, expand scope, and scale impact.API Experiences | Product Designer:+ Designed, tested, and implemented API-driven solutions to simplify and streamline communication and commerce between people and business users on our Instagram and Facebook messaging platforms.

+ Led design partnerships with Google to launch 2 web-based, API-driven business growth tools for SMBs & an internal e-training platform for Google Marketers. Also led design partnerships with PayPal, Snap Inc., and Artrya Ai.+ Co-led design and branding for Artya's Ai 3D Modeling software, enabling cardiologists' to diagnose heart disease faster, saving millions in medical costs and shortening time to diagnosis. + Improvements to UX and branding helped prepare the product for adoption in 30 new markets across AUS, NZ, and the EU from 2021 to 2022.

Executed end-to-end design, optimizing the core app experience for the Good Money iOS app in the Fintech space. Good Money is a personal banking app disrupting the banking industry by creating a bank that gives every customer ownership in the company and reinvests 50% of profits back to positive social impact orgs.+ Audited and optimized key features such as Account Management and Transfer Funds to create a more elegant, user-centric experience. + Designed new flows and scaled the design system creating UI elements to address new use cases.+ Supported the Design Director in designing prototypes for user testing and stakeholder presentations, validating features to ensure designs were meeting user needs and aligned with the business strategy. + Worked cross-functionally with the product, engineering, and business teams using agile sprint methodology and the SCRUM development framework.+ Utilized Sketch, Invision, Asana, and Abstract software to design, prototype, manage projects, and deliver the app.

Client: Verizon+ Redesigned the My Verizon digital experience across responsive web and app, making it easier for customers to search, shop, manage plans, and pay their bills.+ Helped Verizon save millions in call center operations expenses by improving bill comprehension with the new UX, reducing bill-related call-ins+ Refined the paper bill design creating a seamless design system across all customer touch points. + We significantly reduced Verizon’s environmental footprint by consolidating the bill down to a single page.

+ Designed responsive web, app, and digital products across all viewports (desktop, tablet, mobile, etc.) using global pattern library systems. + Solved visual design and UX problems, innovating on flows and new components while abiding to strict brand guidelines. + Owned the redesign of Discover Student Loans logged in experience.Clients: Discover, Diner’s Club, Clorox, Anheuser-Busch/InBev, Jack Daniels, Cox Communications

Discover, Anheuser-Busch InBev, Jack Daniels, Clorox, Cox Communications

+ Utilized third party research platforms such as CMI Online, Mintel, etc. to uncover insights that would effectively inform and optimize our client's digital strategy.+ Created and cultivated an internal strategy Tumblr blog with intent to keep our team knowledgable. We researched industry trends and provided our personal perspectives on the subject matter.Summer Intern Project : + Our intern team developed a pseudo 2015 Communications Strategy for the client, Beef Checkoff. + The "Ask" : Uncover a strategy that would increase engagement and positive perceptions of Beef among the US population. + The Execution : We chose to specifically target the opportunity within the emerging US Hispanic Millennial market segment. Our strategy recommendation involved optimizing existing mobile platforms to cater to the segment's desire for cultural relevance, convenience, and customization. Clients : Beef Checkoff, Capital One, Kalla, Quanttus, UFC

Conceptualized, created, and executed social media strategy for Give2theMax nonprofit donation campaign:+ 50+ first time donors and over $8,000 raised within two months+ Rebranded Facebook & Twitter pages and strategies to improve engagement and awareness:+ 470 new FB page likes, 200 new Twitter followers

+ I utilized analytical and social media monitoring tools to gather evidence about industry trends for strategic brand recommendations.+ Monitored Viacom brand conversations in the social media landscape using social listening and web analytical tools, Radian6 and Omniture (Adobe Systems) + Contributed to 3 analyses providing brand, competitor, and industry insight to Director of Research indicating trends for guiding future promotional efforts+ Provided daily research updates on industry related topics and competitor strategies + Supported Director of Research in the development and presentations of case studies+ Updated and analyzed analytics research on 20+ Excel spreadsheets weekly

Cold called alumni and parents of students currently attending the university to maximize Annual Fund donations and maintain relationships with recurring donors • Top Representative for the Parent Call List• Consistently established and met goals of $200-300 per shift• Aided in collecting $1,000,000 toward general funds for the university with my team of co-workers

• Utilized all Microsoft Suite Applications; particularly used Excel spreadsheets for organizing financial data• Filed and maintained all financial statements and confidential documents • Developed new organizational methods using numerical reference system for case files; reduced time spent locating missing documents and updated client database providing easier access to information• Gained knowledge of legal practice procedures and guidelines

• Organized and maintained city project documents, making them easily accessible• Received and directed incoming citizen phone calls and walk ins• Utilized Microsoft Suite Applications to create spreadsheets, power point presentations, and write correspondences • Prepared and processed an average of 15-20 work orders per shift for city employees using database system