Experienced and Qualified IT Manager with a career spanning over 25 years across sectors including Freight, Transport, IT & Telecommunications. Working across roles spanning, Service Delivery Manager, Service Level Management, Technical Support, and in advisory capacity as a Senior Consultant on ITSM, Support and operations.A clear track record of leading distributed teams (Australia, China & India) across projects and operations that are aligned to business objectives and strategic goals. My career has spanned both large and small vendors and across a diverse range of customers including Auspost, Qantas, Toyota, Startrack and Genworth.Solid experience in delivery and support across; application, database, and infrastructure, and an ability to build and maintain strong client and contractor relationships.
Listed skills include Itil, Service Delivery, It Service Management, Vendor Management, and 21 others.