Derek Lee Email & Phone Number

New York, New York, US

• I lead Grow Therapy’s entire operations organization which consists of the following departments and functions:
• 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Revenue Cycle Management; Credentialing & Enrollment; Contract Management & Implementation; Payor Launch
• 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Customer Support; Client Navigation; Vendor Operations; Enablement
• 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝗻𝗮𝗯𝗹𝗲𝗺𝗲𝗻𝘁: Operations Data Analytics; Special Projects; Customer Insights

New York, New York, US

Head of the Insurance Operations Department at Grow Therapy and the first Vice President at the company. Insurance Operations comprises the following functions: Payor Relations and Success; Credentialing and Enrollment; New Payor Launch; Revenue Cycle Management and Billing; and Insurance Operations Data Analytics.

New York, New York, US

Leading our Revenue Cycle Management, Payor Relations and Success, and Credentialing departments.

New York, New York, US

Grow enables behavioral health providers to launch their own in-network telehealth practice. We are proud to expand affordable mental healthcare one practice at a time, with backing from top VCs, entrepreneurs, and angel investors.

Denver, CO, US

Boston, MA, US

Chicago, Illinois, US

Boston, MA, US

Denver, CO, US

Key Projects:Healthcare Reform- Formed an eight-person team and developed new processes to analyze Exchange payor payment trends feeding key strategic decisions - Partnered with leaders across the organization to develop business strategies that addressed the changing healthcare landscape

Denver, CO, US

Supervisor leading key strategic projects to improve processes, develop and implement systems, and drive revenue growth.Key Projects:Custom-Built Billing Application- Served as Technical Readiness Lead; project managed activities that intersected between IT and the business- Developed 400+ test cases for User Acceptance Testing leading to a pass rate over.

Denver, CO, US

- Developed claims rebill process which brought in over $8M that was at risk of becoming Bad Debt- Created a workshop to help front-line employees learn how to perform root cause analysis, leading to a 92% attendee satisfaction score and a 100% satisfaction score from their managers

Master Of Business Administration (Mba), Strategy

Bachelor Of Science (B.S.), Neuroscience, Society And Genetics (Minor)