Derek Hui Email & Phone Number

- Manages service delivery and relationships between CGI and external partners, ensuring a shared vision and effective path to execute initiatives, fostering new business opportunities and continued portfolio growth. - Financial management at the program level to ensure profitability, optimal delivery, and fulfillment of contractual obligations. - Manages operational risk and its impact to program objectives and timelines. Leads solution advisory including problem resolution and communication with senior stakeholders. - Defines business requirements and manages best practices to deliver against organizational strategies. - Manages SLA compliance, obligations, milestones, and contract interdependencies. Oversees the escalation and dispute process in accordance with MSA. - Delivered various net new software business monitoring applications, enabling greater information leverage for improved customer service for the organization. - Migrated existing infrastructure and applications to align with updated FI regulatory requirements. - Led projects to enhance existing hardware of payment systems from procurement to implementation. - Led enhancement and delivery of Disaster recovery to ensure business continuity of Wire services on the SWIFT network. - Led delivery and deployment of upgrades and patches to address security vulnerabilities for varying levels of criticality. - Promoted and led collaboration and planning activities across various internal business units and external stakeholders.

Toronto, Canada Area

- Worked closely with project manager as project support and business analysis on “Client Readiness” project- Conducted client analysis to determine compatibility with the new system being implemented by the project.- Used strong analytical and problem solving skills to help tackle and resolve obstacles with the project manager.- Worked and communicated closely with project team and manager to establish priorities, schedule, and progress of work.- Developed process and designed output for analysis of client plan setups.- Developed training material for departments which will take on project tasks after project closeout.

Markham, Ontario

- Analyzed the business objectives of the stakeholder and developed sales solutions to meet revenue targets- Used strong technical skills, business intelligence, and a full understanding of the needs of the client.- Translated technical requirements and recommended product solutions to customers- Aided stakeholders in developing their strategic sales plan and tracking of daily sales results- Ensured that the recommended solutions are both commercial and competitive- Contacted approximately 100 potential clients daily, analyzed and documented the required data and information- Generated new revenue through introducing and signing new clients to a wide range of products- Re-engaged and contacted inactive clients to generate sales through the introduction of new products and special pricing

- Conducted individualized tutorial sessions for students with academic deficiencies; determined what skill areas required additional assistance- Designed and implemented exercises and activities to facilitate student’s academic requirements and specialized in helping students struggling with English and Math- Implemented promotional, marketing, fund-raising, and volunteer recruitment activities to cultivate and grow the organization's awareness and brand- Assisted with the tutorial program evaluation and in the selection and recruitment process of opening co-op positions- Developed effective leadership, organization, creative problem solving, and innovative skills that allowed me to communicate with students efficiently

Toronto, Canada Area

- Developed constructive challenges and created active and engaging lesson plans to encourage and support ongoing improvements for the program- Held responsible and accountable for all aspects of program safety and enjoyment- Took initiative to lead by example for fellow coaches when the supervisor took an unexpected and prolonged leave of absence- Maintained an atmosphere that the organization and parents trusted- Acknowledged player potentials and kept them motivated to achieve higher skill level and fundamentals- Communicated with parents regularly on concerns and issues to create a safe and comfortableatmosphere for both parents and children

Bachelor'S Degree, Recreation And Sports Business, Human Resources Minor

Main studies in these areas: - Marketing and promotion - Human resources (managing and motivating staff and volunteers) - Communications.

Graduate Certificate, Project Management

Graduate certificate Courses Semester 1: Fundamentals of Project Management Project Leadership Business Principles and Requirements.