Derek Deutsch Email & Phone Number

Phoenix, Az, Us

Phoenix, Az, Us

Dallas, Texas, Us

- Developed and implemented a workaround solution to maintain operational efficiency during system outages, ensuring uninterrupted workflow and minimal impact on daily operations.- Implemented offshore team support to address automation and reconciliation issues, leading to a 15% improvement in process efficiency and reduced backlog of unmatched bills.- Partnered with product managers to assess and mitigate impacts on vendor bill automation, successfully reducing unmatched bills by 22% through targeted process improvements.- Monitored system performance and collaborated with cross-functional teams to resolve issues, enhancing overall departmental effectiveness and accuracy.- Evaluated complex billing issues, performing in-depth analyses and problem-solving to deliver effective solutions and enhance billing accuracy.- Collaborated with internal and external clients to navigate and research documents and shipment histories, facilitating accurate billing and timely corrections.

Dallas, Texas, Us

- Achieved the highest win ratio in the department, setting a benchmark for success and demonstrating unparalleled proficiency in managing cargo claims.- Maintained an average resolution time of under 50 days for over a year, effectively managing and resolving claims with exceptional speed and accuracy.- Led a comprehensive learning event for employees to deepen their understanding of the claims process, industry rules, and procedures, enhancing overall team competence.- Managed the workload of 2+ analysts for over 6 months, ensuring consistent productivity and timely claim processing during peak periods.- Developed and streamlined the claim payment review and resolution process, resulting in more efficient workflows and faster claim resolutions.- Delivered continued education to the claims team on processes, cargo claims laws, and carrier tariffs, fostering a well-informed and skilled department.- Maintained the weekly “Scoreboard” performance report, tracking departmental performance metrics and driving accountability and performance improvement.- Acted as the first point of escalation for complex and problematic claims, utilizing advanced problem-solving skills to address and resolve challenging issues.

Dallas, Texas, Us

Promoted to Senior Analyst.- Developed keys strategies to alleviate department Manager Workload and improved the claim process with assistance of product development. - Audited submitted claims for validity. - Gathered pertinent documents and evidence to win cargo claims in a timely manner. - Educated customers regarding carrier rules tariffs and federal cargo claims guidelines and regulations. - Communicated to the customer and agent the progress and additional needs of the claims throughout the cargo claims process.

Dallas, Texas, Us

Transferred to Corporate Offices to further develop.- Provided consistent and exceptional service levels to contracted carriers and internal customers.- Developed capacity solutions to effectively support our customer go-to- market strategy resulting in 98% coverage of assigned freight for margin exceeding standard. - Utilized carrier analytics and other internal resources to negotiate profitable rates with carriers allowing for consistent healthy margins on loads and positive relationships with partner carriers. - Maintained and grew relationships with carrier accounts including conducting account reviews and identifying opportunities for additional collaboration.- Conducted calls with carriers to determine carrier availability and negotiate transportation rates.- Managed load boards to match freight with carrier capacity.

Specializing in creative consulting, content creation, artist development, and media relations, we focus on elevating brands and ideas by integrating compassion and community building into every step of the process. Someone already learned the hard way, you don't have to.

Provide quality content for entertainment by writing and editing of short horror stories for audio production on various horror anthology series podcasts and publication in Gore, Gore 2 and Gore 3 a yearly Halloween Antholy series, by Poe Boy/Girl Publishing.

Plan, write, edit stories about about the people behind the biggest mistakes, blunders, and screw-ups in history for presentation on a bi-weekly podcast with an international listening audience.Social media managment and content production tasks as related to gorwing and interating with listening audience. The show has grown it's audience to over 1,250 spotify followers and 1,500 plays monthly with only long form content.

Writer/Creator/Producer for Adventures in College Safety.A 30 min audio comedy series.

Local P&D of LTL freight.Ensured safe and timely delivery of customer freight.Maintained daily safety and inspection logs. Communicated with customer to set appointments, make special arrangements for delivery, and for rerouting of freight.Consistently met all delivery and pick up deadlines for my entire tenure with CAZF.

Achieved and maintained highest ratings for Mid-Day in station history.Lobbied for new musical materials; including the acquisition of new musical and promotional materials for specialty programing and station imagery.Acted as liaison with the representatives of various record companies and labels, artists, distributors, and promotional companies for the purposes of tracking releases, booking events, and developing positive relationships.Utilized ratings and research data to make adjustment to programming and keep listeners engaged.Coached and developed air talents for the stations including the stations #1 rated morning show.Worked closely with local businesses to create advertising packages that met their specific needs.

St. Paul, Mn, Us

Fort Worth, Texas, Us

Passed all operational Tests for Maintenance of Way Workers with 80% or better.Maintained the structural integrity of the railway infrastructure, switches, and signage on mainline and spur systems.Ensured the safe transportation of trackmen, machine operators, and Foreman on to job locations, on railways, and on railroad right of ways. Managed the train traffic through coordination with conductor, dispatch, and work crew. Maintained the equipment and overall condition of the truck and high rail systems.Managed the inspection and repair of all equipment and machines on and assigned to the section truck.Operated Boom and outriggers for movement of rails and ties. Torch Cuts, Minor Welding.

Phoenix, Arizona, Us

Associates In Applied Science, Organizational Management

Bachelor'S Interdisciplinary Studies, Public Administration