I'm a diligent, collaborative consultant who investigates complex challenges and supports clients through stressful and sensitive situations. I'm specifically skilled in cutting through red tape and ambiguity to support students, universities and family members through situational investigations, including those involving cyber-bullying and campus crimes. My career-to-date has been diverse, but the common threads that run through every role I've held are a passion for exceptional customer service, empathetic listening skills and a commitment to efficient business operations / continuous improvement.Specific strengths include: project management, conflict resolution, problem solving, student affairs, student security, team leadership, research & documentation and litigation. I also have knowledge of the Clery Act and FERPA.I welcome you to contact me at dmjoseph1@gmail.com.