Derek Khaothong Email & Phone Number

Sf Bay Area

• Lead key strategic projects and user research to meet customer needs and drive major product decisions • Analyze user data and extract business requirements from multiple stakeholders and transform them into usable and elegant product specifications • Communicate product specifications and iterate cross-functionally; write development tickets, conduct user acceptance testing, and contribute to release notes/broader communications• Design and present wireframes, mockups, and prototypes to the design team

Sf Bay Area

• Facilitated remote usability studies for B2B products to review, refine, and validate key product experiences• Collaborated with other researchers to advocate research findings to stakeholders through a variety of deliverables — reports in text, slide decks, and over voice

San Jose, Ca

• Designed websites using HTML, CSS, and online website builder tools (e.g., Wix, Wordpress) for small businesses. • Applied user-centered design approach to improve online customer engagement, strengthen small business marketing, and effectively collaborate with stakeholders.

Greater Los Angeles Area

• Led an in-station department with over 40+ undergraduate students dedicated to music journalism in digital and printed formats.• Generated press content (e.g., photographs, interviews, and reviews) for clients by collaborating with student journalists.

Greater Los Angeles Area

• Conceptualized, produced, and coordinated four fine art events with a total budget of $50,000 at The Hammer Museum with a diverse team under The Hammer Student Association for the UCLA community.

Greater Los Angeles Area

• Independently gathered qualitative and quantitative data for biological motion studies ran on MATLAB guaranteeing ethical, accurate, and quality data.• Coordinated and screened 100+ participants for appropriate study qualifications using online questionnaires.• Analyzed data to fuel actionable insights through technical papers presented in lab meetings.

Bachelor Of Science, Cognitive Science

Activities and Societies: UCLA Radio, Hammer Student Association, and Thai SmakomCourses in qualitative/quantitative research methods.

Education record

Activities and Societies: APIASF AANAPISI Merit Scholarship Recipient Wells Fargo Award — February 2013G.E. courses with a focus.